You are here: Settings > Firmware Update

Firmware Update

The firmware of your V800 can be updated. Any time a new firmware version is available, FlowSync will notify you when connecting V800 to your computer with the USB cable. The firmware updates are downloaded via the USB cable and FlowSync software. Flow app will also notify you when new firmware is available.

Firmware updates are performed to improve the functionality of your V800. To make sure your V800 always works at its best, we recommend that you update the firmware every time a new version available. Updates can include improvements to existing features, completely new features or bug fixes, for example.

How to Update Firmware

To update the firmware of your V800, you must have:

  • A Flow web service account
  • Installed FlowSync software
  • Registered your V800 in the Flow web service

Go to, and create your Polar account in the Polar Flow web service and download and install FlowSync software onto your PC.

To update the firmware:

  1. Snap the custom USB connector onto your V800, and plug the other end of the cable into your PC.
  2. FlowSync starts syncing your data.
  3. After syncing, you are asked to update the firmware.
  4. Choose Yes. New firmware is installed (this may take some time), and V800 reboots.

Before updating the firmware, the most important data from your V800 is synced to the Flow web service. Therefore you will not lose important data when updating.