Caring for Your V800
Like any electronic device, Polar V800 should be treated with care. The suggestions below will help you fulfill guarantee obligations and enjoy this product for many years to come.
Keep your training device clean. Use a damp paper towel to wipe dirt from the training device. To maintain the water resistance, do not wash the training device with a pressure washer. Never use alcohol or any abrasive material such as steel wool or cleaning chemicals.
After each time of using the USB port of the training device, check visually that there is no hair, dust or other dirt on the connector. Gently wipe to remove any dirt from the connector pins by using a dry cleaning cloth (like one used to clean glass surfaces). A toothpick can be used to remove hair, dust or other dirt from the connector cavity. Rinse the USB connector with lukewarm water after each session.
The combined impact of moisture and intense abrasion may cause a darker color to come off clothing possibly staining the blue-colored V800.
Operating temperatures are -10 °C to +50 °C / +14 °F to +122 °F.
Heart rate sensor
Connector: Detach the connector from the strap after every use and dry the connector with a soft towel. Clean the connector with a mild soap and water solution when needed. Never use alcohol or any abrasive material (e.g. steel wool or cleaning chemicals).
Strap: Rinse the strap under running water after every use and hang to dry. Clean the strap gently with a mild soap and water solution when needed. Do not use moisturizing soaps, because they can leave residue on the strap. Do not soak, iron, dry clean or bleach the strap. Do not stretch the strap or bend the electrode areas sharply.
Check the washing instructions on the label of the strap.
Stride Sensor Bluetooth® Smart, Speed Sensor Bluetooth® Smart and Cadence Sensor Bluetooth® Smart
Clean the sensors with a mild soap and water solution and rinse them with clean water. To maintain the water resistance, do not wash the sensors with a pressure washer. Do not immerse the speed sensor, cadence sensor or stride sensor in water. Never use alcohol or any abrasive material such as steel wool or cleaning chemicals. Avoid hard hits to the sensors, as these may damage the sensor units.
Keep your training device and sensors in a cool and dry place. Do not keep them in a damp environment, in non-breathable material (a plastic bag or a sports bag) nor with conductive material (a wet towel). Do not expose the training device to direct sunlight for extended periods, such as by leaving it in a car or mounted on the bike mount.
It is recommended to store the training device partially or fully charged. The battery slowly loses its charge when it is stored. If you are going to store the training device for several months, it is recommended to recharge it after a few months. This will prolong the battery lifetime.
Dry and store the strap and the connector separately to maximize the heart rate sensor battery lifetime. Keep the heart rate sensor in a cool and dry place. To prevent snap oxidation, do not store the heart rate sensor wet in non-breathing material, such as a sports bag. Do not expose the heart rate sensor to direct sunlight for extended periods
During the two-year guarantee/warranty period we recommend that you have service done by an authorized Polar Service Center only. The warranty does not cover damage or consequential damage caused by service not authorized by Polar Electro. For further information, see Limited International Polar Guarantee.
For contact information and all Polar Service Center addresses, visit www.polar.com/support and country-specific websites.
The username for your Polar Account is always your email address. The same username and password are valid for Polar product registration, Polar Flow web service and app, Polar discussion forum and newsletter registration.