You are here: Get started > Set up your Polar Loop 2

Set up your Polar Loop 2

To set up your Polar Loop 2, you'll need a computer with internet connection, since the setup is done in the Polar Flow web service. Check the requirements for PC and Mac below.


Software: Windows 7, Windows 8 and later

Hardware: USB port


Software: Mac OS X 10.6, OS X 10.7, OS X 10.8 and later

Hardware: USB port



Download and Install Polar FlowSync

You need to download and install the Polar FlowSync software to set up your Polar Loop 2, and to keep your activity data synced and your Polar Loop 2 up to date.

  1. Go to and download Polar FlowSync.
  2. Run the installation package and follow on-screen instructions.

If you get a pop-up suggesting to restart your computer, you can cancel it and continue.

Once the installation is complete, FlowSync opens automatically and asks you to connect your Polar product.

For more detailed instructions for installing FlowSync, visit

Plug in Your Polar Loop 2

Your new Polar Loop 2 is in storage mode and it wakes up when you plug it into a computer for setup.

Plug in your Polar Loop 2 to your computer's USB port with the cable provided in the sales package. The magnetic end of the cable snaps into place when it's properly connected to your bracelet. Let your computer install any suggested USB drivers.

Avoid using USB hubs. They may not provide enough power to charge the activity tracker.

Join Polar Flow

  1. The Polar Flow web service opens automatically to your internet browser.

    Polar Loop 2 display will start showing the syncing sign.

    Unplug and plug again your Polar Loop 2 if Polar Flow web service doesn't open.

  2. Create a Polar account or sign in if you already have one. Then click Next.

    Polar account is your ticket to all the Polar services out there for which you need to sign in, such as Polar Flow web service and

  3. Enter settings:

    Fill in your physical settings. Be precise with them. When the settings are correct, you'll get personal guidance and accurate interpretation of your daily activity and training sessions.

    Select the time format you'd like to see on the Polar Loop 2 display. Choose the wrist you'll be wearing the bracelet on - it determines the display orientation.

    We recommend wearing the bracelet on your non-dominant hand to get the most accurate results.

    And finally select your activity level to get a suitable daily activity goal for you.

    You can edit your settings any time at the Polar Flow web service and the mobile app.

  4. Start syncing by clicking Done and the settings will be synced between the Polar Loop 2 and the Polar Flow web service.

    Wait until syncing is completed, before you unplug your Polar Loop 2. When completed, the Polar Loop 2 display will show a check mark and change to charging symbol as it charges. The Diary of the Polar Flow web service opens on your computer screen.

    If there is a firmware update available for your Polar Loop 2, we recommend you install it at this stage. For more information, see Firmware update.

Now you can start customizing the bracelet size or charge your Polar Loop 2 full. If the battery is not fully charged when you unplug your Polar Loop 2, remember to charge it full later.

For more information on the web service, see chapter Polar Flow Web Service.