Polar Grit X2 Pro Titan

Polar Grit X2 Pro Titan is a rough and rugged outdoor sports watch crafted for adventure with sapphire glass AMOLED display in titanium casing, and a hi-tech toolkit of navigation and performance features for exploring the wonders of the world, and the body.

Polar Grit X2 Pro

Polar Grit X2 Pro is a rough and rugged outdoor sports watch crafted for adventure with sapphire crystal glass AMOLED display, and a hi-tech toolkit of navigation and performance features for exploring the wonders of the world, and the body.

Polar Vantage V3

An ensemble of biosensing instruments, AMOLED display, dual-frequency GPS, maps, and the most comprehensive suite of training and recovery tools on the market. The stage is set, and the Polar Vantage V3 smart sports watch is ready to put in the performance of a lifetime.

Polar Ignite 3

Polar Ignite 3 is a stylish fitness & wellness watch that helps you live a more energized life. It tracks your sleep, activity, and heart rate to provide guidance that’s tailored to your body and lifestyle.

Polar Pacer Pro

Polar Pacer Pro is an ultra-light, new-generation GPS running watch with integrated barometer that equips serious runners with advanced training tools to improve running economy and performance. Make every run a good run.

Polar Pacer

Running is a simple sport – why complicate it? Polar Pacer is a no-nonsense GPS running watch that gives the modern runner all the essentials, plus the specialized training tools they need to do one thing better: Run.

Polar Vantage V2

A powerful convergence of minimalist design, innovative technology, and intelligent training and recovery tools make Polar Vantage V2 our most formidable sportswatch to date.

Polar Grit X Pro

Built for military-level durability with sapphire glass and ultra-long battery, equipping you with new navigation tools, always-on outdoor features and Polar's ultimate training solutions.

Polar Vantage M2

Designed for function, the Polar Vantage M2 works as hard as you do. Our industry-leading technology is here to help you reach your goals and come back stronger. For that athlete attitude.

Polar Ignite 2

A fitness watch that’s sleek, simple and smart? Polar Ignite 2 is a true triple threat. Versatile and full of great features, it’s the perfect companion for any sport and any lifestyle.

Polar Ignite

A waterproof fitness watch with advanced wrist-based heart rate and integrated GPS, Polar Ignite offers you a full view of your day and guides you towards a more balanced life.

Polar Unite

A beautifully simple watch with personalized daily workout guidance, 24/7 heart rate and activity tracking, plus automatic sleep and recovery applications.

Polar Vantage M

An all-round multisport & running GPS watch for anyone who loves setting new records. Polar Vantage M is a slim, lightweight training companion that gives you all the data you need to improve your performance.

Polar Grit X

An outdoor multisport watch with rugged yet lightweight design, ultra-long battery life and military-standard durability for anyone who prefers the trails over the roads.

Polar M430

A GPS running watch with wrist-based heart rate, advanced running features and Polar Running Program, Polar M430 is a top-level watch for runners who want more.

Polar Verity Sense

When freedom of movement is important to you, Polar Verity Sense is your go-to choice for any sport.

Polar H10

Widely regarded as the gold standard in wireless heart rate monitoring, this is the most accurate sensor in Polar’s history.

Polar H9

A reliable, high-quality heart rate chest strap for all your everyday sports with Bluetooth® and ANT+ connectivity. Get connected and get going.

Polar OH1+

Polar OH1 is an optical heart rate monitor that combines versatility, comfort and simplicity. You can use it both as a standalone device and pair it with various fitness apps, sports watches and smart watches, thanks to Bluetooth® and ANT+ connectivity.

Wristbands

Personalize any watch for any style and any need.

Straps

Replace or upgrade your Polar Sensor chest straps or arm bands.

Power & Cables

For charging your products and data transfer.

Mounts & Adapters

Adapt your product for any situation.

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Polar Grit X Outdoor Series

Made for outdoor sports and built to handle any environment nature can throw at you, Grit X watches are designed to help you explore the world and gear up for adventure.

Polar Vantage Performance Series

Our flagship series is tailored for high-performance and endurance sports and training. Every aspect of our Vantage watches are designed with one particular person in mind – the athlete.

Polar Pacer Multisport Series

The Pacer Series gives athletes all the essentials such as accurate GPS and precise heart rate tracking, plus the specialized training, sleep, and recovery tools they need to train better.

Troubleshooting Phone notifications (Android)

Troubleshooting Phone notifications (Android)

After enabling Phone notifications and syncing your Polar Grit X/Polar Ignite/Polar Vantage, all notifications shown on your Android mobile device’s lock screen will appear on your watch.

If you are having trouble getting phone notifications to work, try the steps below. Check that:

  • Phone notifications are enabled:
    • Open the Polar Flow app, go to the Devices menu and make sure Phone notifications are ON.
    • On your watch, go to Settings > General settings > Phone notifications. Check that Phone notifications are ON.
  • Bluetooth is enabled on your mobile device.
  • Flight mode is not enabled on your watch (Settings > General settings > Flight mode).
  • Your mobile device is within Bluetooth range from your watch.
  • Syncing between the Polar Flow app and your watch works as expected.

If you’re having trouble syncing with Grit X/Vantage see Syncing data between Grit X/Vantage and Polar Flow app fails.

If you’re having trouble syncing with Ignite see Syncing data between Ignite and Polar Flow app fails.

If you’re having trouble syncing with Ignite 2 see Syncing data between Ignite 2 and Polar Flow app fails.

Try the following steps one at a time to fix the problem with Phone notifications. See if new notifications appear on your watch after every step:

  1. Set Flight mode ON and OFF from the watch: Settings > General settings > Flight mode.
  2. Restart your watch. This can de be done from Settings > General settings > About your watch and scroll down to Restart.
  3. Restart your phone.
  4. Open the Polar Flow app and make sure Phone notifications are enabled in the Devices menu.
  5. Sync your watch with the app to establish a connection with the phone.

If notifications still do not appear, check that the Notification access for the Polar Flow app is still valid. The path might differ between Android devices but usually this can be checked with these steps.

  • On the mobile device, go to Settings > Apps & notifications > Advanced (settings) > Special app access > Notification access:
  • If Polar Flow is disabled, enable it and see if notifications work.
  • If Polar Flow is enabled already, disable it for a moment and enable it again. See if notifications work after that.

Unpair the devices and connect them again, if notifications still do not appear on your watch:

  1. Uninstall Polar Flow app from your phone.
  2. Unpair your watch with the phone, and pair it again:
    1. On your phone, remove your watch from the list of paired Bluetooth devices as follows: Go to Settings > Bluetooth, choose your watch and Forget this Device.
    2. On your watch go to Settings > General settings > Pair and sync > Paired devices. Choose your phone. Remove pairing? is displayed. Confirm by pressing OK.
    3. Pair your watch again with the Flow app. For pairing instructions for Polar Grit X/Vantage see How do I pair my Grit X/Vantage with the Polar Flow app? For pairing instructions for Polar Ignite seeHow do I pair my Ignite with the Polar Flow app? NOTE: Do NOT use your phone’s Bluetooth menu to pair the watch.
  3. Go to Devices menu in the Polar Flow app and turn Phone notifications/Smart notifications on. Sync the changes to your watch and see if notifications now appear on your watch.

The last option is to perform a factory reset on your watch. For factory reset instructions for Polar Grit X/Vantage see How do I reset the Grit X/Vantage? For factory reset instructions for Polar Ignite see Restarting and resetting Ignite.

On your phone, check the list of paired Bluetooth devices and remove your watch from the list if it's there. Then, set up your watch again. For instructions on setting up Polar Grit X/Vantage see How do I start using my Grit X/Vantage? For instructions on setting up Polar Ignite see How do I start using my Ignite?

If notifications appear only when the phone is unlocked and/or stop appearing on your watch after a while, please disable all power saving and optimizing features on your phone. If the Polar Flow app is terminated in the background, this might cause the notifications to stop appearing on your watch.

For instructions on disabling power saving features see How to disable power saving and optimizing features for the Polar Flow and Polar Beat Android apps

Once you’ve enabled Phone notifications in the Polar Flow app and synced your Polar device, you might see a persistent notification on your phone’s status bar indicating that Phone notifications are on. This notification cannot be swiped away or closed like a normal notification as its purpose is to keep the Polar Flow app alive in the background even if power saving features are enabled on the phone.

Some phones might even show an unread notification badge on top of the Polar Flow app icon when Phone notifications are on.

If you’re using a phone with Android 8 or newer, you can disable the Phone notifications are on notification and the app icon badge with these steps:

  1. On the phone, go to Settings > Apps & notifications > All apps > Polar Flow > App notifications
  2. Disable App icon badge or Allow notification dot
  3. Disable Phone notifications. This will disable the persistent notifications from the status bar.

If you’re using Android version 7 or older, you should be able to disable the Polar Flow app notifications altogether at Settings > Apps / Application manager > Polar Flow > Notifications.

These steps shouldn’t stop Smart notifications appearing on your watch but disabling all power saving and optimizing features for the Polar Flow app might still be necessary.

Further reading

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