Polar Grit X2 Pro Titan

Polar Grit X2 Pro Titan is a rough and rugged outdoor sports watch crafted for adventure with sapphire glass AMOLED display in titanium casing, and a hi-tech toolkit of navigation and performance features for exploring the wonders of the world, and the body.

Polar Grit X2 Pro

Polar Grit X2 Pro is a rough and rugged outdoor sports watch crafted for adventure with sapphire crystal glass AMOLED display, and a hi-tech toolkit of navigation and performance features for exploring the wonders of the world, and the body.

Polar Vantage V3

An ensemble of biosensing instruments, AMOLED display, dual-frequency GPS, maps, and the most comprehensive suite of training and recovery tools on the market. The stage is set, and the Polar Vantage V3 smart sports watch is ready to put in the performance of a lifetime.

Polar Ignite 3

Polar Ignite 3 is a stylish fitness & wellness watch that helps you live a more energized life. It tracks your sleep, activity, and heart rate to provide guidance that’s tailored to your body and lifestyle.

Polar Pacer Pro

Polar Pacer Pro is an ultra-light, new-generation sports watch with integrated barometer that equips athletes with advanced tools to improve running economy, training sessions, and sports performance.

Polar Pacer

Sport is play – why complicate it? Polar Pacer is a no-nonsense sports watch that gives new athletes all the essentials, plus the specialized training tools they need to train better.

Polar Vantage V2

A powerful convergence of minimalist design, innovative technology, and intelligent training and recovery tools makes the Polar Vantage V2 a formidable sports watch.

Polar Grit X Pro

Built for military-level durability with sapphire glass and ultra-long battery, equipping you with new navigation tools, always-on outdoor features and Polar's ultimate training solutions.

Polar Vantage M2

Designed for function, the Polar Vantage M2 works as hard as you do. Our industry-leading technology is here to help you reach your goals and come back stronger. For that athlete attitude.

Polar Ignite 2

A fitness watch that’s sleek, simple and smart? Polar Ignite 2 is a true triple threat. Versatile and full of great features, it’s the perfect companion for any sport and any lifestyle.

Polar Ignite

A waterproof fitness watch with advanced wrist-based heart rate and integrated GPS, Polar Ignite offers you a full view of your day and guides you towards a more balanced life.

Polar Unite

A beautifully simple watch with personalized daily workout guidance, 24/7 heart rate and activity tracking, plus automatic sleep and recovery applications.

Polar Vantage V

Polar Vantage M

An all-round multisport & running GPS watch for anyone who loves setting new records. Polar Vantage M is a slim, lightweight training companion that gives you all the data you need to improve your performance.

Polar Grit X

An outdoor multisport watch with rugged yet lightweight design, ultra-long battery life and military-standard durability for anyone who prefers the trails over the roads.

Polar M430

A GPS running watch with wrist-based heart rate, advanced running features and Polar Running Program, Polar M430 is a top-level watch for runners who want more.

Polar Verity Sense

When freedom of movement is important to you, Polar Verity Sense is your go-to choice for any sport.

Polar H10

Widely regarded as the gold standard in wireless heart rate monitoring, this is the most accurate sensor in Polar’s history.

Polar H9

A reliable, high-quality heart rate chest strap for all your everyday sports with Bluetooth® and ANT+ connectivity. Get connected and get going.

Polar OH1+

Polar OH1+ is an optical heart rate monitor that combines versatility, comfort and simplicity. You can use it both as a standalone device and pair it with various fitness apps, sports watches and smart watches, thanks to Bluetooth® and ANT+ connectivity.

Wristbands

Personalize any watch for any style and any need.

Straps

Replace or upgrade your Polar Sensor chest straps or arm bands.

Power & Cables

For charging your products and data transfer.

Mounts & Adapters

Adapt your product for any situation.

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Polar Grit X Outdoor Series

Made for outdoor sports and built to handle any environment nature can throw at you, Grit X watches are designed to help you explore the world and gear up for adventure.

Polar Vantage Performance Series

Our flagship series is tailored for high-performance and endurance sports and training. Every aspect of our Vantage watches are designed with one particular person in mind – the athlete.

Polar Pacer Multisport Series

The Pacer Series gives athletes all the essentials such as accurate GPS and precise heart rate tracking, plus the specialized training, sleep, and recovery tools they need to train better.

Polar Ignite Fitness & Wellness Series

Sleek, simple, and smart – Ignite watches are the perfect partner for any fitness goals and any lifestyle.

Syncing data between Ignite and Polar Flow app fails

If your Polar Ignite fails to sync with the Polar Flow app, please go through the following checklist first:

iOS:

  • Make sure the app and watch are both up to date: Check from the App store that you’ve got the latest version of the app installed. Flow app or FlowSync will tell you if there’s a firmware update available for your watch.
  • Make sure that Bluetooth is turned on in your phone settings.
  • Make sure Flow app is running on your phone and keep it at the foreground.

Android:

  • Make sure the app and watch are both up to date: Check from Google Play that you’ve got the latest version of the app installed. Flow app or FlowSync will tell you if there’s a firmware update available for your watch.
  • Make sure that Bluetooth is turned on in your phone settings.
  • Make sure location is enabled for Polar Flow app in the phone's application settings. On Android 6 and newer devices, location permission is needed to scan for Bluetooth devices.
  • Make sure Flow app is running on your phone and keep it at the foreground.
  • If you have several Flow app compatible Polar devices in use, make sure you have chosen Ignite as the active device in the Flow app. This way Flow app knows to connect to your watch. In the Flow app, go to Devices and choose Ignite, and then return to the main menu.

If you have completed all of the above steps but you are still having problems with the sync, please choose an option below (iOs or Android) to continue troubleshooting:

Try the following steps one at a time to fix the syncing problem. Try to sync again after each step. Continue with the steps if the sync fails.

  1. Switch Bluetooth off and on from your phone.

  2. Restart your phone and your watch. To restart your watch, go to Settings > General settings > About your watch> Restart your watch. Tap Restart your watch and tap ​ to confirm the restart. You can also restart your watch by pressing and holding the BACK button for 10 seconds.

  3. Unpair your watch with the phone, and pair it again:

    1. On your phone remove your watch from the list of paired Bluetooth devices as follows:
      Go to Settings > Bluetooth, tap the “i” icon to the right of your watch and choose Forget this Device.

    2. On your watch go to Settings > General settings > Pair and sync > Paired devices. Choose your phone. Remove pairing? is displayed. Confirm by tapping ​.

    3. Pair your watch again with the Flow app. NOTE: Do NOT use your phone’s Bluetooth menu to pair the watch.

  4. Turn Flight mode on and off in your watch: Settings > General settings > Flight mode.

  5. Re-install Polar Flow app on your phone:

    1. On your phone, go to Settings > Bluetooth and make sure Bluetooth is set ON. Remove your watch from the list of paired Bluetooth devices. NOTE! This step is important, especially with iOS devices since new device pairing can't be done in the Flow app before the earlier connection has been removed from the Bluetooth device list.
    2. Turn off Bluetooth on your phone.
    3. Sign out from the Flow app and uninstall it from your phone.
    4. Restart your phone.
    5. Turn Bluetooth back on in your phone.
    6. Install Flow app again from the App store and sign in with your Flow account.
    7. Pair your watch again with the Flow app. NOTE: Do NOT use your phone’s Bluetooth menu to pair the watch.
  6. If the connection still doesn't work, sync your watch with FlowSync. If you're prompted to update your Ignite firmware, accept the firmware update.

  7. Perform a factory reset to your watch. On your phone, check the list of paired Bluetooth devices and remove your watch from the list if it's there. Then, set up your watch again.

If you get Sync failed message, check if all data was transferred - ignore the message if that was the case. If you get the message repeatedly, uninstall and reinstall Flow app on your phone.

If your training data won't sync from the watch to the Polar Flow app, make sure you have signed in with the correct email address. If this is the case, please follow the troubleshooting steps above.

Try the following steps one at a time to fix the syncing problem. Try to sync again after each step. Continue with the steps if the sync fails.

  1. Switch Bluetooth off and on from your phone.

  2. Restart your phone and your watch. To restart your watch, go to Settings > General settings > About your watch> Restart your watch. Tap Restart your watch and then tap to confirm the restart. You can also restart your watch by pressing and holding the BACK button for 10 seconds.

  3. Unpair your watch with the phone, and pair it again:

    1. On your phone remove your watch from the list of paired Bluetooth devices as follows:
      Go to Settings > Bluetooth, choose your watch and Forget this Device.

    2. On your watch go to Settings > General settings > Pair and sync > Paired devices. Choose your phone. Remove pairing? is displayed. Confirm by tapping .

    3. Pair your watch again with the Flow app. NOTE: Do NOT use your phone’s Bluetooth menu to pair the watch.

  4. Turn Flight mode on and off in your watch: Settings > General settings > Flight mode.

  5. Re-install Polar Flow app on your phone:

    1. On your phone, go to Settings > Bluetooth and make sure Bluetooth is set ON. Remove your watch from the list of paired Bluetooth devices.
    2. Turn off Bluetooth on your phone.
    3. Sign out from the Flow app and uninstall it from your phone.
    4. Restart your phone.
    5. Turn Bluetooth back on in your phone.
    6. Install Flow app again from Google Play and sign in with your Flow account.
    7. Pair your watch again with the Flow app. NOTE: Do NOT use your phone’s Bluetooth menu to pair the watch.
  6. If the connection still doesn't work, sync your watch with FlowSync. If you're prompted to update your Ignite firmware, accept the firmware update.

  7. Perform a factory reset to your watch. On your phone, check the list of paired Bluetooth devices and remove your watch from the list if it's there. Then, set up your watch again.

If you get Sync failed message, check if all data was transferred - ignore the message if that was the case. If you get the message repeatedly, uninstall and reinstall Flow app on your phone.

If your training data won't sync from the watch to the Polar Flow app, make sure you have signed in with the correct email address. If this is the case, please follow the troubleshooting steps above.

Further reading

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