Request for Warranty Claim

If your product is under warranty, you can lodge your issue here.

We advise to please check first, whether you’re able to troubleshoot the issue, with the help of Polar support pages.

Or if you’re unsure if your product is still covered under warranty, please contact our customer care team, who are happy to help you.

It may be possible that you don’t need to return your product to us for assessment too, so it’s best to check with us first.

Warranty issues

Please note that warranty issues are managed by Polar Central Service in Hong Kong. Register your service online here.

Register your service

Polar Warranty Information - Is your Warranty still valid?

Change region

If your country is not listed on this page, please find your local contact details, retailers and stores and service points on our global site.