Request repair

Our service network can help you if your Polar product needs repair. Please check first whether you are able to troubleshoot your problem with the help of Polar support pages. You can find product specific support pages from the dropdown menu below. Our customer care team in Australia are also happy to help you.

Support and repair services are available for products on the dropdown list. If your product is not on the list, support has been discontinued.

Warranty repairs and non-warranty repairs

Please note that both warranty repairs and non-warranty repairs are done by Polar Central Service in Australia. Register your service online and send your Polar device directly to Central Service in Smeaton Grange.

Register your service Track your service

Polar Warranty Information - Is your Warranty still valid?

Battery Replacement User Guidelines (Polar products with user-changeable battery)

POLAR ELECTRO AUSTRALIA PTY LT
Unit 9, 141 Hartley Road
2567 Smeaton Grange

POLAR ELECTRO AUSTRALIA PTY LT
Unit 9, 141 Hartley Road
2567 Smeaton Grange

POLAR ELECTRO AUSTRALIA PTY LT
Unit 9, 141 Hartley Road
2567 Smeaton Grange


The following service centers are missing the coordinates and therefore are not shown on the map

Exeed Limited DO NOT USE Inwards Goods
55 Waiouru Road
2013 EAST TAMAKI

Exeed Limited Inwards Goods
55 Waiouru Road, Highbrook
2013 EAST TAMAKI
tel: 09 3022 144

Central Service

Central Service