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To ask us about your Polar product or to send us feedback, simply fill in the form below and a member of your local Polar team will contact you to discuss your concerns. Fields with an asterisk (*) must be completed.

Please check first whether you are able to troubleshoot your problem with the help of Polar support pages.

If your Polar product needs repair, your product is under warranty and you have proof of purchase you can lodge your issue via Request for warranty claim page.

We may be experiencing slight delays in customer response times because of the outbreak of the coronavirus. We are doing everything we can to ensure that you get a reply as quickly as possible. Please accept our sincere apologies and thank you for understanding.

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Other contact details

Polar Electro Australia

Media, Press or Public Relations enquiries
Email: media.au@polar.com

Sales Enquiries/Corporate customer enquiries
(including information about becoming a Polar reseller partner)
Email: sales.au@polar.com

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