Request repair

Our service network can help you if your Polar product needs repair. Please check first whether you are able to troubleshoot your problem with the help of Polar support pages. You can find product specific support pages from the dropdown menu below. Our customer care team in the United States are also happy to help you.

Support and repair services are available for products on the dropdown list. If your product is not on the list, support has been discontinued.

Warranty repairs

Please note that warranty service is done only by Polar Central Service. Register your service online and send your Polar device directly to Central Service.

Register your service

Polar Warranty Information - Is your Warranty still valid?

Non-warranty repairs

Non-warranty service is done by Authorized Service Centers or by Polar Central Service. Please refer to the recommended price list for service charges for different types of non-warranty repairs. Please check the map below for the nearest Authorized Service point. You can also use an Authorized Service point as a service drop-off if your service case is more complex and needs to be sent to Central Service.

Recommended Service Price List (Please check the actual price from the service point)

Battery Replacement User Guidelines (Polar products with user-changeable battery)

Non-Warranty Repair Form (For sending Polar products for non-warranty service to an Authorized Polar Service Center)

Non-Warranty Repair Registration (For sending Polar products for non-warranty service to Central Service)

15 Grumman Road West, SUITE 12
11714 Bethpage
fax: +1 516 364 5454

Battery Change Service

Battery Change Service

Authorized Service Center

Authorized Service Center

Polar Central Service

Polar Central Service

Change region

If your country is not listed on this page, please find your local contact details, retailers and stores and service points on our global site.