Request repair Ireland
Our service network can help you if your Polar product needs repair. Please check first whether you are able to troubleshoot your problem with the help of Polar support pages. You can find product specific support pages from the dropdown menu below. Our customer care team are also happy to help you.
Support and repair services are available for products on the dropdown list. If your product is not on the list, support has been discontinued.
- Adjustable Front Bike Mount
- Cadence sensor
- Equine Healthcheck
- Equine Heart rate monitor for riding
- Equine Heart rate monitor for trotters
- Equine V650 Trotting
- Equine app
- Flow app
- Flow for Coach
- Flow web service
- Grit X
- Grit X Pro
- H1 Heart Rate Sensor
- H10 heart rate sensor
- H9 heart rate sensor
- Ignite 2
- Ignite 3
- OH1 optical heart rate sensor
- Pacer Pro
- Speed sensor
- Stride sensor Bluetooth® Smart
- T31 coded™ transmitter
- Team Pro
- Team Pro shirt
- Team app
- Vantage M
- Vantage M2
- Vantage V
- Vantage V2
- Verity Sense
Please note that warranty service is done only by Polar Central Service. Register a service request online and wait for a reply from our Customer Care.
Polar Warranty Information - Is your Warranty still valid?
Experiencing problems with your device? A software update or a spare part might just do the trick, in which case there is no need for you to send in your device for repair. That is why we ask you to fill in a service request before you send your device to us.Service request for consumers
Retailers and authorized service points
Please use the retailer service registration. In case you do not have an account, you can create one by clicking the Create account button below.
To be eligible for retailer benefits, always use the retailer online registration service.Retailer service registration Create account (Retailers only)
Non-warranty service is done by Polar Central Service. Please refer to the recommended price list for service charges for different types of non-warranty repairs.
Recommended Service Price List (Please check the actual price from the service point)
Battery Replacement User Guidelines (Polar products with user-changeable battery)