Request repair

The Polar UK service centre has closed for the duration of the coronavirus restrictions and we will unfortunately be unable to perform any service or warranty work over this period. We apologise for the inconvenience caused by this and thank you for your understanding.

Customers from Ireland, please use Request Repair Ireland page.

Our service network can help you if your Polar product needs repair. Please check first whether you are able to troubleshoot your problem with the help of Polar support pages. You can find product specific support pages from the dropdown menu below. Our customer care team are also happy to help you.

Support and repair services are available for products on the dropdown list. If your product is not on the list, support has been discontinued.

Product repairs (Warranty and non-warranty)

If troubleshooting and/or contact with our Customer Care team establishes that a repair is necessary, then please register your service online and send your polar device directly to our UK Service Centre at:

Polar Electro (UK) Ltd
Polar House
Broxell Close
CV34 5QF

If your Polar product requires repair, the faulty components will be replaced and disposed of by us in an environmentally friendly way in compliance with WEEE regulations.

Track your service

Polar Warranty Information - Is your Warranty still valid?

Recommended Service Price List (Please check the actual price from the service point)

Battery Replacement User Guidelines (Polar products with user-changeable battery)

Change region

If your country is not listed on this page, please find your local contact details, retailers and stores and service points on our global site.