The Polar UK service centre has now re-opened following its temporary closure during the early stages of the coronavirus restrictions. We will do our very best to return your Polar products as soon as possible but please bear with us if response times are a little longer than usual. Thank you for your continued patience during this difficult time.
Customers from Ireland, please use Request Repair Ireland page.
Our service network can help you if your Polar product needs repair. Please check first whether you are able to troubleshoot your problem with the help of Polar support pages. You can find product specific support pages from the dropdown menu below. Our customer care team are also happy to help you.
Product repairs (Warranty and non-warranty)
If troubleshooting and/or contact with our Customer Care team establishes that a repair is necessary, then please register your service online and send your polar device directly to our UK Service Centre at:
Polar Electro (UK) Ltd
If your Polar product requires repair, the faulty components will be replaced and disposed of by us in an environmentally friendly way in compliance with WEEE regulations.Register your service
Recommended Service Price List (Please check the actual price from the service point)
Battery Replacement User Guidelines (Polar products with user-changeable battery)