RS800CX User Manual

12. CUSTOMER SERVICE INFORMATION

Care and Maintenance

Caring For Your Product

Like any electronic device, the Polar training computer should be treated with care. The suggestions below will help you fulfill guarantee obligations and enjoy this product for many years to come.

Connector: Detach the connector from the strap after every use and dry the connector with a soft towel. Clean the connector with a mild soap and water solution when needed. Never use alcohol or any abrasive material (eg. steel wool or cleaning chemicals).

Strap: Rinse the strap under running water after every use and hang to dry. Clean the strap gently with a mild soap and water solution when needed. Do not use moisturizing soaps, because they can leave residue on the strap. Do not soak, iron, dry clean or bleach the strap. Do not stretch the strap or bend the electrode areas sharply.

Check the label on your strap to see if it is machine washable. Never put the strap or the connector in a dryer!

Training computer and sensors: Keep your training computer and sensors clean. To maintain the water resistance, do not wash the training computer or the sensors with a pressure washer. Clean them with a mild soap and water solution and rinse them with clean water. Do not immerse them in water. Dry them carefully with a soft towel. Never use alcohol or any abrasive material such as steel wool or cleaning chemicals.

Keep your training computer and sensors in a cool and dry place. Do not keep them in a damp environment, in non-breathable material (a plastic bag or a sports bag) nor with conductive material (a wet towel). The training computer and heart rate sensor are water resistant, and can be used in water activities. Other compatible sensors are water resistant, and can be used in rainy weather. Do not expose the training computer to direct sunlight for extended periods, such as by leaving it in a car or mounted on the bike mount.

Avoid hard hits to the training computer and the sensors, as these may damage the sensor units.

Operating temperatures are -10 °C to +50 °C / +14 °F to +122 °F.

Service

During the two-year guarantee/warranty period we recommend that you have service, other than battery replacement for the heart rate sensor, done by an authorized Polar Service Center only. The warranty does not cover damage or consequential damage caused by service not authorized by Polar Electro. For further information, see Limited International Polar Guarantee.

For contact information and all Polar Service Center addresses, visit www.polar.com/support and country-specific websites.

Changing Batteries

Have the battery replaced by an authorized Polar Service Center. Avoid opening the sealed battery cover.

To change the batteries of the training computer and heart rate sensor yourself, carefully follow the instructions in Changing Training Computer Battery. For video tutorials on how to change the batteries, go to http://www.polar.com/en/polar_community/videos.

Before battery change, transfer all data from your training computer to Polar Prorainer 5 to avoid data loss. For more information see Polar ProTrainer 5 help.

If you would prefer Polar to replace the battery, contact an authorized Polar Service Center.

Changing Training Computer Battery

To change the training computer battery, you need a coin and battery (CR 2032).

  1. Using the coin open the battery cover by pressing slightly and turning counter clockwise .

  2. Remove the battery cover. The battery is attached to the cover, which should be lifted carefully. Remove the battery and replace it with a new one. Be careful not to damage the threads of the back cover.

  3. Place the positive (+) side of the battery against the cover and negative (-) side toward the training computer.

  4. The sealing ring of the battery cover is also attached to the cover. Replace the sealing ring if it is damaged. Before closing the battery cover, make sure that the sealing ring is undamaged and is placed correctly in its groove.

  5. Put the battery cover in its place and turn the cover clockwise with a coin to CLOSE position. Make sure that the cover is closed properly!

Excessive use of the backlight drains the training computer’s battery more rapidly. In cold conditions, the low battery indicator may appear, and disappear again when you return to a warmer environment. To ensure the maximum lifespan of the battery cover, open it only when changing battery. When changing the battery, make sure the sealing ring is not damaged, in which case you should replace it with a new one. Battery kits with sealing rings are available at well-equipped Polar retailers and authorized Polar Service Centers. In the USA and Canada, sealing rings are available at authorized Polar Service Centers only.

Keep batteries away from children. If swallowed, contact a doctor immediately. Batteries should be properly disposed of according to local regulations.

Changing Polar H1/H2/H3 Heart Rate Sensor Battery

  1. Lever the battery cover open by using the clip on the strap.

  2. Remove the old battery from the battery cover with a suitable sized small ridgid stick or bar, such as a toothpick. A non-metal tool is preferable. Be careful not to damage the battery cover.

  3. Insert the battery inside the cover with the negative (-) side outwards. Make sure the sealing ring is in the groove to ensure water resistance.

  4. Align the ledge on the battery cover with the slot on the connector and press the battery cover back into place. You should hear a snap.

Changing Polar WearLink+ Heart Rate Sensor Battery

  1. Using a coin, open the battery cover by turning it counterclockwise to OPEN.

  2. Insert the battery inside the cover with the negative (-) side outwards. Make sure the sealing ring is in the groove to ensure water resistance.

  3. Press the cover back into the connector.

  4. Use the coin to turn the cover clockwise to CLOSE.

 

Danger of explosion if the battery is replaced with wrong type.

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Precautions

Interference During Exercise

Electromagnetic Interference and Exercise Equipment

Disturbance may occur near microware ovens and computers. Also WLAN base stations may cause interference when exercising with RS800CX. To avoid erratic reading or misbehaviors, move away from possible sources of disturbance.

Exercise equipment with electronic or electrical components such as LED displays, motors and electrical brakes may cause interfering stray signals. To solve these problems, try the following:

  1. Remove the heart rate sensor from your chest and use the exercise equipment as you would normally.

  2. Move the training computer around until you find an area in which it displays no stray reading or does not flash the heart symbol. Interference is often worst directly in front of the display panel of the equipment, while the left or right side of the display is relatively free of disturbance.

  3. Put the heart rate sensor back on your chest and keep the training computer in this interference-free area as much as possible.

If the training computer still does not work with the exercise equipment, it may be electrically too noisy for wireless heart rate measurement.

Using RS800 Training Computer in Water

The training computer is water resistant. However, heart rate measurement does not work in water. You can use the training computer under water as a watch but it is not a diving instrument. To maintain water resistance, do not press the buttons of the training computer under water. Using the training computer in excessive rainfall may also cause interference.

Minimizing Risks When Exercising

Exercise may include some risk. Before beginning a regular exercise program, it is recommended that you answer the following questions concerning your health status. If you answer yes to any of these questions, we recommend that you consult a doctor before starting any training program.

  • Have you been physically inactive for the past 5 years?

  • Do you have high blood pressure or high blood cholesterol?

  • Are you taking any blood pressure or heart medication?

  • Do you have a history of breathing problems?

  • Do you have symptoms of any disease?

  • Are you recovering from a serious illness or medical treatment?

  • Do you use a pacemaker or other implanted electronic device?

  • Do you smoke?

  • Are you pregnant?

Note that in addition to exercise intensity, medications for heart conditions, blood pressure, psychological conditions, asthma, breathing, etc., as well as some energy drinks, alcohol, and nicotine may also affect heart rate.

It is important to be sensitive to your body’s responses during exercise. If you feel unexpected pain or excessive fatigue when exercising, it is recommended that you stop the exercise or continue at a lighter intensity.

Note! If you are using a pacemaker, you can use Polar training computers. In theory interference to pacemaker caused by Polar products should not be possible. In practice no reports exist to suggest anyone ever having experienced interference. We cannot however issue an official guarantee on our products' suitability with all pacemakers or other implanted devices due to the variety of devices available. If you have any doubts, or if you experience any unusual sensations while using Polar products, please consult your physician or contact the implanted electronic device manufacturer to determine safety in your case.

If you are allergic to any substance that comes into contact with your skin or if you suspect an allergic reaction due to using the product, check the listed materials in Technical Specifications. To avoid any skin reaction to the heart rate sensor, wear it over a shirt, but moisten the shirt well under the electrodes to ensure flawless operation.

Your safety is important to us. The shape of the s3/s3+ stride sensor* is designed to minimize the possibility of it getting caught in something. In any case, be careful when running with the stride sensor in brushwood, for example.

The combined impact of moisture and intense abrasion may cause a black color to come off the heart rate sensor’s surface, possibly staining light-colored clothes. If you use insect repellent on your skin, you must ensure that it does not come into contact with the heart rate sensor.

*Optional s3/s3+ stride sensor W.I.N.D. required.

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Technical Specifications

Training computer

  

Battery life:

Average 1 year (1h/day, 7 days/week)

Battery type:

CR2032

Battery sealing ring:

O-Ring 20.0 x 1.1, material silicone

Operating temperature:

-10 °C to +50 °C / 14 °F to 122 °F

Wrist band and buckle material:

Polyurethane, stainless steel

Back cover:

Polyamide, stainless steel complying with the EU Directive 94/27/EU and its amendment 1999/C 205/05 on the release of nickel from products intended to come into direct and prolonged contact with the skin.

Watch accuracy:

Better than ± 0.5 seconds / day at 25 °C / 77 °F temperature.

Accuracy of heart rate monitor:

± 1% or 1 bpm, whichever larger. Definition applies to stable conditions.

Heart rate measuring range:

15-240

Current speed display range:

Stride sensor: 0-36 km/h or 0-22,3 mph, cadence 0-255 rpm

 

G3/G5 GPS sensor: 0-250 km/h or 0-155,3 mph

 

Speed sensor: 0-127 km/h or 0-78,9 mph

 

Cadence sensor: 15-200 rpm

Altitude display range:

-550 m … +9000 m / -1800 ft … +29500 ft

The Polar wrist unit calculates altitude by using the standard average altitude at defined air pressures according to ISO 2533.

Ascent/Descent resolution:

5 m / 20 ft

Training computer limit values

Maximum files:

99

Maximum time:

99 h 59 min 59 s

Maximum manual laps:

99

Maximum automatic laps:

99

Shoes 1/2/3 total distance:

999 999 km / 621370 mi

Bike 1/2/3 total distance:

999 999 km / 621370 mi

Total Shoes / Total GPS / Total Bikes distance

999 999 km / 621370 mi

Total distance:

999 999 km / 621370 mi

Total duration:

9999h 59min 59s

Total calories:

999 999 kcal

Total exercise count:

9999

Total ascent:

304795 m / 999980 ft

Total odometer:

999 999 km / 621370 mi

Heart rate sensor

Battery life:

1600 h

Battery type:

CR2025

Battery sealing ring:

O-ring 20.0 x 0.90 Material Silicone

Operating temperature:

-10 °C to +40 °C / 14 °F to 104 °F

Connector material:

Polyamide

Strap material:

38% Polyamide, 29% Polyurethane, 20% Elastane, 13% Polyester

Polar ProTrainer 5™

System Requirements:

PC

 

Windows® 2000/XP (32bit), Vista

 

IrDA compatible port (an external IrDA device or an internal IR port)

 

Additionally, for the software your PC must have a Pentium II 200 MHz processor or faster, SVGA or higher resolution monitor, 50 MB hard disk space and a CD-ROM drive.

Polar WebLink using IrDA Communication

System Requirements:

PC

 

Windows® 2000/XP, Vista 32/64-bit or Windows 7 32/64-bit

 

IrDA compatible port (an external IrDA device or an internal IR port)

The Polar training computer is designed to indicate the level of physiological strain and recovery during and after exercise session. It displays performance indicators and environmental conditions such as altitude and temperature. It also measures speed and distance when used with s3/s3+ stride sensor/cycling speed sensor/G3/G5 GPS sensor, running cadence when used with s3/s3+ stride sensor, cycling cadence when used with a cadence sensor, and location data when used with a G3/G5 GPS sensor. No other use is intended or implied.

The Polar training computer should not be used for obtaining environmental measurements that require professional or industrial precision. Furthermore, the device should not be used to obtain measurements when engaged in airborne or underwater activities.

The water resistance of Polar products is tested according to International Standard ISO 2281. Products are divided into three different categories according to their water resistance. Check the back of your Polar product for the water resistance category, and compare it to the chart below. Please note that these definitions do not necessarily apply to products of other manufacturers.

Marking on case back

Water resistant characteristics

Water resistant

Protected against wash splashes, sweat, raindrops etc. Not suitable for swimming.

Water resistant 30 m/50 m

Suitable for bathing and swimming

Water resistant 100 m

Suitable for swimming and snorkeling (without air tanks)

*These characteristics also apply to Polar heart rate sensors marked Water resistant.

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Frequently Asked Questions

What should I do if...

...the battery symbol and Battery low is displayed?

The low battery indicator is usually the first sign of an expired battery. However, in cold conditions the low battery indicator may appear. The indicator will disappear as soon as you return to a normal temperature. When the symbol appears, the training computer sounds and backlight are automatically deactivated. For further information on changing the battery, see Care and Maintenance.

...I do not know where I am in the menu?

Press and hold STOP until the time of day is displayed.

...there are no reactions to any buttons?

Reset the training computer by pressing all the buttons simultaneously for two seconds until the display fills with digits. Press any button and set the time and date in Basic Settings after the reset. All other settings are saved. Skip the rest of the settings by pressing and holding STOP.

...the heart rate reading becomes erratic, extremely high or shows nil (00)?

  • Make sure the heart rate sensor strap has not loosened during exercise.

  • Make sure the textile electrodes in the sports apparel fit snugly.

  • Make sure that the electrodes of the heart rate sensor / sports apparel are moistened.

  • Make sure the heart rate sensor / sports apparel is clean.

  • Strong electromagnetic signals can cause erratic readings. For further information, see Precautions.

  • If the erratic heart rate reading continues despite moving away from the source of disturbance, slow down your speed and check your pulse manually. If you feel it corresponds to the high reading on the display, you may be experiencing cardiac arrhythmia. Most cases of arrhythmia are not serious, but consult your doctor nevertheless.

  • A cardiac event may have altered your ECG waveform. In this case, consult your physician.

Memory full is displayed?

The message appears during exercise if you have recorded 99 laps or if no memory space is left for the exercise. In that case, stop recording the exercise and transfer the exercise files from your training computer to the Polar ProTrainer 5. Then delete them from the training computer.

Check WearLink! is displayed and your training computer cannot find your heart rate signal?

  • Make sure the heart rate sensor strap has not loosened during exercise.

  • Make sure the textile electrodes in sports apparel fit snugly.

  • Make sure that the electrodes of the heart rate sensor / sports apparel are moistened.

  • Make sure the heart rate sensor / electrodes in the sports apparel are clean and undamaged.

  • If the heart rate measurement does not work with the sports apparel, try using a heart rate sensor strap. If your heart rate is detected with the strap, the problem is most probably in the apparel. Please contact the apparel retailer / manufacturer.

  • If you have done all of the above-mentioned actions, and the message still appears and heart rate measurement does not work, the battery of your heart rate sensor may be empty. For further information, see Care and Maintenance.

New WearLink found. Teach new WearLink? is displayed?

If you have purchased a new heart rate sensor as an accessory, it will have to be introduced to the training computer. For further information, see Teach a New Heart Rate Sensor.

If the heart rate sensor you are using is included in the product set, and the text appears on the display, the training computer may be detecting the signal of another heart rate sensor. In that case, make sure you are wearing your own heart rate sensor, that the electrodes are moistened, and that the heart rate sensor strap has not loosened. If the message still appears, the battery of your heart rate sensor is empty. For further information, see Care and Maintenance.

...S sensor calibration failed is displayed?*

Calibration did not succeed and you need to re-calibrate. Calibration fails if you move during the process. Once you reach lap distance, stop running and stand still for calibration. The range of the calibration factor during manual calibration is 0.500-1.500. If you have defined the calibration factor below or above these values, calibration fails.

Teach new sensor? is displayed?

If you have purchased a new sensor as an accessory, it will have to be introduced to the training computer. For further information, see Feature Settings.

If the sensor you are using is included in the product set, and the text appears on the display, the training computer may be detecting the signal of another sensor. In that case, make sure you are wearing your own sensor. If the message still appears, the sensor battery is empty. For further information, see Care and Maintenance.

...the altitude keeps changing even if I am not moving?

The training computer converts measured air pressure into an altitude reading. This is why changes in the weather may cause changes in altitude readings.

…the altitude readings are inaccurate?

Your altimeter may show faulty altitude if it is exposed to external interference like strong wind or air conditioning. In this case, try to calibrate the altimeter. If the readings are constantly inaccurate, dirt may be blocking the air pressure channels. In this case, send the training computer to a Polar Service Center.

....Memory low is displayed?

Memory low is displayed when there is approximately 1 hour memory left. To maximize the remaining memory capacity, select the longest Recording Rate (60 sec) from Settings > Features > Rec.rate. Once the memory has been depleted Memory full is displayed. To free memory transfer the exercises to Polar Pro Trainer 5 software and delete them from the wrist unit memory.

*Optional s3/s3+ stride sensor W.I.N.D. required.

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Limited International Polar Guarantee

  • This guarantee does not affect the consumer’s statutory rights under applicable national or state laws in force, or the consumer’s rights against the dealer arising from their sales/purchase contract.

  • This limited Polar international guarantee is issued by Polar Electro Inc. for consumers who have purchased this product in the USA or Canada. This limited Polar international guarantee is issued by Polar Electro Oy for consumers who have purchased this product in other countries.

  • Polar Electro Oy/Polar Electro Inc. guarantees the original consumer/purchaser of this device that the product will be free from defects in material or workmanship for two (2) years from the date of purchase.

  • The receipt of the original purchase is your proof of purchase!

  • The guarantee does not cover the battery, normal wear and tear, damage due to misuse, abuse, accidents or non-compliance with the precautions; improper maintenance, commercial use, cracked, broken or scratched cases/displays, armband, elastic strap and Polar apparel.

  • The guarantee does not cover any damage/s, losses, costs or expenses, direct, indirect or incidental, consequential or special, arising out of, or related to the product.

  • Items purchased second hand are not covered by the two (2) year warranty, unless otherwise stipulated by local law.

  • During the guarantee period, the product will be either repaired or replaced at any of the authorized Polar Service Centers regardless of the country of purchase.

Guarantee with respect to any product will be limited to countries where the product has been initially marketed.

This product is compliant with Directives 93/42/EEC, 1999/5/EC and 2011/65/EU. The relevant Declaration of Conformity is available at www.polar.com/support.

This crossed out wheeled bin marking shows that Polar products are electronic devices and are in the scope of Directive 2012/19/EU of the European Parliament and of the Council on waste electrical and electronic equipment (WEEE) and batteries and accumulators used in products are in the scope of Directive 2006/66/EC of the European Parliament and of the Council of 6 September 2006 on batteries and accumulators and waste batteries and accumulators. These products and batteries/accumulators inside Polar products should thus be disposed of separately in EU countries.

This marking shows that the product is protected against electric shocks.

Polar Electro Oy is a ISO 9001:2008 certified company.

© 2013 Polar Electro Oy, FI-90440 KEMPELE, Finland. All rights reserved. No part of this manual may be used or reproduced in any form or by any means without prior written permission of Polar Electro Oy.

The names and logos in this user manual or in the package of this product are trademarks of Polar Electro Oy. The names and logos marked with a ® symbol in this user manual or in the package of this product are registered trademarks of Polar Electro Oy. Windows is a registered trademark of Microsoft Corporation and Mac OS is a registered trademark of Apple Inc.

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Polar Disclaimer

  • The material in this manual is for informational purposes only. The products it describes are subject to change without prior notice, due to the manufacturer’s continuous development program.

  • Polar Electro Inc./Polar Electro Oy makes no representations or warranties with respect to this manual or with respect to the products described herein.

  • Polar Electro Inc./Polar Electro Oy shall not be liable for any damages, losses, costs or expenses, direct, indirect or incidental, consequential or special, arising out of, or related to the use of this material or the products described herein.

This product is protected by one or several of the following patents: US 5486818, GB 2258587, HK 306/1996, WO96/20640, EP 0748185, US6104947, EP 0747003, US5690119, DE 69630834.7-08, WO 97/33512, US 6277080, EP 0984719, US 6361502, EP 1405594, US 6418394, EP 1124483, US 6405077, US 6714812, US 6537227, FI 114202, US 6666562 B2, US 5719825, US 5848027, EP 1055158, FI 113614, FI23471, USD49278S, USD492784S, USD492999S, FI68734, US4625733, DE3439238, GB2149514, HK81289, FI88972, US5486818, DE9219139.8, GB2258587, FR2681493, HK306/1996, FI96380, WO95/05578, EP665947, US5611346, JP3568954, DE69414362, FI4150, US6477397, DE20008882, FR2793672, ES1047774, FI112844, EP 724859 B1, US 5628324, DE 69600098T2, FI110915. Other patents pending.

Manufactured by:

Polar Electro Oy

Professorintie 5

FIN-90440 KEMPELE

www.polar.com

5.0 ENG 08/2013

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