Polar CS600X User Manual

13. CUSTOMER SERVICE INFORMATION

Care and Maintenance

Like any electronic device, the Polar cycling computer should be treated with care. The suggestions below will help you fulfill guarantee obligations and enjoy this product for many years to come.

Caring of Your Product

Connector: Detach the connector from the strap after every use and dry the connector with a soft towel. Clean the connector with a mild soap and water solution when needed. Never use alcohol or any abrasive material (eg. steel wool or cleaning chemicals).

Strap: Rinse the strap under running water after every use and hang to dry. Clean the strap gently with a mild soap and water solution when needed. Do not use moisturizing soaps, because they can leave residue on the strap. Do not soak, iron, dry clean or bleach the strap. Do not stretch the strap or bend the electrode areas sharply.

Check the label on your strap to see if it is machine washable. Never put the strap or the connector in a dryer!

Cycling computer and sensors: Keep your cycling computer and sensors clean. To maintain the water resistance, do not wash the cycling computer or the sensors with a pressure washer. Clean them with a mild soap and water solution and rinse them with clean water. Do not immerse them in water. Dry them carefully with a soft towel. Never use alcohol or any abrasive material such as steel wool or cleaning chemicals.

Keep your cycling computer and sensors in a cool and dry place. Do not keep them in a damp environment, in non-breathable material (a plastic bag or a sports bag) nor with conductive material (a wet towel). The cycling computer and compatible sensors are water resistant, and can be used in rainy weather. Do not expose the cycling computer to direct sunlight for extended periods, such as by leaving it in a car or mounted on the bike mount.

Avoid hard hits to the cycling computer and the sensors, as these may damage the sensor units.

Service

During the two-year guarantee/warranty period we recommend that you have service done by an authorized Polar Service Center only. The warranty does not cover damage or consequential damage caused by service not authorized by Polar Electro. For further information, see Limited Polar International Guarantee

For contact information and all Polar Service Center addresses, visit www.polar.com/support and country-specific websites.

Register your Polar product at http://register.polar.fi/ to ensure we can keep improving our products and services to better meet your needs.

The username for your Polar Account is always your email address. The same username and password are valid for Polar product registration, polarpersonaltrainer.com, Polar discussion forum and newsletter registration.

Changing Batteries

The CS600X cycling computer and the Polar H3 heart rate sensor both have a user changeable battery. To change the battery yourself, carefully follow the instructions below in Changing Cycling Computer Battery.

The batteries for the speed and cadence sensors cannot be replaced. Polar has designed speed and cadence sensors to be sealed in order to maximize mechanical longevity and reliability. The sensors have long-life batteries inside. To purchase a new sensor contact your authorized Polar Service Center or retailer.

For instructions on how to change the battery for the Polar LOOK Kéo Power system, consult the Polar LOOK Kéo Power user manual.

The G5 GPS sensor has an internal, rechargeable battery, which cannot be removed. For instructions on how to recharge the battery, consult the G5 GPS Sensor user manual.

Keep batteries away from children. If swallowed, contact a doctor immediately. Batteries should be properly disposed of according to local regulations.

Danger of explosion if the battery is replaced with wrong type.

Changing Cycling Computer Battery

To change the cycling computer battery, you need a coin and battery (CR 2354).

  1. Using the coin open the battery cover by pressing slightly and turning counter clockwise .

  2. Remove the battery cover. The battery is attached to the cover, which should be lifted carefully. Remove the battery and replace it with a new one. Be careful not to damage the threads of the back cover.

  3. Place the positive (+) side of the battery against the cover and negative (-) side toward the cycling computer.

  4. The sealing ring of the battery cover is also attached to the cover. Replace the sealing ring if it is damaged. Before closing the battery cover, make sure that the sealing ring is undamaged and is placed correctly in its groove.

  5. Put the battery cover in its place and turn the cover clockwise with a coin to CLOSE position. Make sure that the cover is closed properly!

 

Excessive use of the backlight drains the cycling computer’s battery more rapidly. In cold conditions, the low battery indicator may appear, and disappear again when you return to a warmer environment. To ensure the maximum lifespan of the battery cover, open it only when changing battery. When changing the battery, make sure the sealing ring is not damaged, in which case you should replace it with a new one.

For video tutorials on how to change batteries, go to www.polar.com/en/polar_community/videos.

There is no separate tutorial video for changing CS600X battery, so please see the tutorial video for changing CS200 battery, but notice that the battery type is different.

Heart Rate Sensor Battery

Changing Polar H1/H2/H3 Heart Rate Sensor Battery

  1. Lever the battery cover open by using the clip on the strap.

  2. Remove the old battery from the battery cover with a suitable sized small rigid stick or bar, such as a toothpick. A non-metal tool is preferable. Be careful not to damage the battery cover.

  3. Insert the battery inside the cover with the negative (-) side outwards. Make sure the sealing ring is in the groove to ensure water resistance.

  4. Align the ledge on the battery cover with the slot on the connector and press the battery cover back into place. You should hear a snap.

 

For video tutorials on how to change batteries, go to www.polar.com/en/polar_community/videos.

Changing Polar WearLink+ Heart Rate Sensor Battery

  1. Using a coin, open the battery cover by turning it counterclockwise to OPEN.

  2. Insert the battery (CR2025) inside the cover with the positive (+) side against the cover. Make sure the sealing ring is in the groove to ensure water resistance.

  3. Press the cover back into the connector.

  4. Use the coin to turn the cover clockwise to CLOSE.

Open the cover only when changing the battery to ensure a long life, and make sure the sealing ring is not damaged, in which case you should replace it with a new one.

 

For video tutorials on how to change batteries, go to www.polar.com/en/polar_community/videos.

You can purchase the sealing ring/battery kits at well-equipped Polar retailers and authorized Polar Services. In the USA and Canada, the additional sealing rings are available at authorized Polar Service Centers. In the USA, the sealing ring/battery kits are also available at www.shoppolar.com. Go to www.polar.com to find your own country's shoppolar online store.

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Precautions

Interference During Exercise

Electromagnetic Interference and Exercise Equipment

Disturbance may occur near microware ovens and computers. Also WLAN base stations may cause interference when exercising with CS600X. To avoid erratic reading or misbehaviors, move away from possible sources of disturbance.

Exercise equipment with electronic or electrical components such as LED displays, motors and electrical brakes may cause interfering stray signals. To solve these problems, try the following:

  1. Remove the heart rate sensor from your chest and use the exercise equipment as you would normally.

  2. Move the cycling computer around until you find an area in which it displays no stray reading or does not flash the heart symbol. Interference is often strongest directly in front of the display panel of the equipment, while the left or right side of the display is relatively free of disturbance.

  3. Put the heart rate sensor back on your chest and keep the cycling computer in this interference-free area as much as possible.

If the cycling computer still does not work with the exercise equipment, it may be electrically too noisy for wireless heart rate measurement.

Minimizing Risks When Exercising

Exercise may include some risk. Before beginning a regular exercise program, it is recommended that you answer the following questions concerning your health status. If you answer yes to any of these questions, we recommend that you consult a doctor before starting any training program.

  • Have you been physically inactive for the past 5 years?

  • Do you have high blood pressure or high blood cholesterol?

  • Do you have symptoms of any disease?

  • Are you taking any blood pressure or heart medication?

  • Do you have a history of breathing problems?

  • Are you recovering from a serious illness or medical treatment?

  • Do you use a pacemaker or other implanted electronic device?

  • Do you smoke?

  • Are you pregnant?

Note that in addition to exercise intensity, medications for heart conditions, blood pressure, psychological conditions, asthma, breathing, etc., as well as some energy drinks, alcohol, and nicotine may also affect heart rate.

It is important to be sensitive to your body’s responses during exercise. If you feel unexpected pain or excessive fatigue when exercising, it is recommended that you stop the exercise or continue at a lighter intensity.

Note! If you are using a pacemaker, you can use Polar training computers. In theory interference to pacemaker caused by Polar products should not be possible. In practice no reports exist to suggest anyone ever having experienced interference. We cannot however issue an official guarantee on our products' suitability with all pacemakers or other implanted devices due to the variety of devices available. If you have any doubts, or if you experience any unusual sensations while using Polar products, please consult your physician or contact the implanted electronic device manufacturer to determine safety in your case.

If you are allergic to any substance that comes into contact with your skin or if you suspect an allergic reaction due to using the product, check the listed materials in Technical Specifications. To avoid any skin reaction to the heart rate sensor, wear it over a shirt, but moisten the shirt well under the electrodes to ensure flawless operation.

The combined impact of moisture and intense abrasion may cause a black color to come off the heart rate sensor’s surface, possibly staining light-colored clothes. If you use insect repellent on your skin, you must ensure that it does not come into contact with the heart rate sensor.

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Technical Specifications

Cycling computer

The wrist unit is a class 1 Laser Product

 

Battery life:

Average 1 year (1h/day, 7 days/week)

Battery type:

CR 2354

Battery sealing ring:

O-ring 20.0 x 1.0 Material: silicone

Operating temperature:

-10 °C to +50 °C / 14 °F to 122 °F

Materials:

Thermoplastic polymer

Watch accuracy:

Better than ± 0.5 seconds / day at 25 °C / 77 °F temperature.

Accuracy of heart rate monitor:

± 1% or 1 bpm, whichever larger. Definition applies to stable conditions.

Heart rate measuring range:

15-240

Current speed display range:

0-127 km/h or 0-75 mph

Altitude display range:

-550 m … +9000 m / -1800 ft … +29500 ft

Ascent resolution:

5 m / 20 ft

Cycling computer limit values

Maximum files:

99

Maximum time:

99 h 59 min 59 s

Maximum laps:

99

Total distance:

999 999 km / 621370 mi

Total duration:

9999h 59min 59s

Total calories:

999 999 kcal

Total exercise count:

9999

Total ascent:

304795 m / 999980 ft

Heart rate sensor

Battery life of Polar H3 heart rate sensor:

1600 h

Battery type:

CR2025

Battery sealing ring:

O-ring 20.0 x 0.90, material silicone

Operating temperature:

-10 °C to +40 °C / 14 °F to 104 °F

Connector material:

Polyamide

Strap material:

38% Polyamide, 29% Polyurethane, 20% Elastane, 13% Polyester

Polar ProTrainer 5™

System Requirements:

PC

 

Windows® 2000/XP (32bit), Vista

 

IrDA compatible port (an external IrDA device or an internal IR port)

 

Additionally, for the software your PC must have a Pentium II 200 MHz processor or faster, SVGA or higher resolution monitor, 50 MB hard disk space and a CD-ROM drive.

Polar WebLink using IrDA Communication

System Requirements:

PC

 

Windows® 2000/XP/Vista 32/64-bit or Windows 7 32/64-bit

 

IrDA compatible port (an external IrDA device or an internal IR port)

The Polar cycling computer displays your performance indicators. It is designed to indicate the level of physiological strain and recovery during and after exercise session. It also measures speed and distance when cycling with a Polar Speed sensor. The Polar G5 GPS sensor is designed to measure speed, distance and location data, as well as to provide track information. The Polar Cadence Sensor is designed to measure cadence when cycling. The Polar LOOK Kéo Power system is designed to measure power output when cycling. No other use is intended or implied.

The Polar Cycling Computer should not be used for obtaining environmental measurements that require professional or industrial precision. Furthermore, the device should not be used to obtain measurements when engaged in airborne or underwater activities

Water resistance of Polar products is tested according to International IEC 60529 IPx7 (1m, 30min, 20ºC). Products are divided into four different categories according to water resistance. Check the back of your Polar product for the water resistance category and compare it to the chart below. Please note that these definitions do not necessarily apply to products of other manufacturers.

Marking on case back

Water resistant characteristics

Water proof IPX7*

Not suitable for bathing or swimming. Protected against wash splashes and raindrops. Do not wash with a pressure washer.

Water resistant**

Not suitable for swimming. Protected against wash splashes, sweat, raindrops etc. Do not wash with a pressure washer.

Water resistant 30 m/50 m***

Suitable for bathing and swimming

Water resistant 100 m

Suitable for swimming and snorkeling (without air tanks)

* Polar LOOK Kéo Power system

** Polar CS600X cycling computer, CS speed sensor W.I.N.D. and CS cadence sensor W.I.N.D.

*** Polar H3 heart rate sensor is water resistant 30 m, but it does not measure heart rate in water.

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Frequently Asked Questions

What should I do if...

...the battery symbol and Battery low is displayed?

The low battery indicator is usually the first sign of an expired battery. However, in cold conditions the low battery indicator may appear. The indicator will disappear as soon as you return to a normal temperature. When the symbol appears, the cycling computer sounds and backlight are automatically deactivated. For further information on changing the battery, see Care and Maintenance.

...I do not know where I am in the menu?

Press and hold STOP until the time of day is displayed.

...there are no reactions to any buttons?

Reset the cycling computer by pressing all the side buttons simultaneously for 2 seconds. After the reset, press the red button, Start with bike settings is displayed. You can either accept the bike settings with OK or change the bike settings. Then Basic Settings is displayed. Set the time and date, all the rest of the settings are saved. For more information see Basic Settings and Measuring Wheel Size. If you do not want to change the rest of the settings you can skip them by pressing and holding STOP. All the exercise data is saved.

...the cycling computer does not measure the calories?

Burnt calories are calculated only when you are wearing the heart rate sensor and all the basic settings are done correctly. For more information see Basic Settings.

...another person with a cycling computer or a heart rate monitor is causing interference?

See Precautions.

...the heart rate reading becomes erratic, extremely high or shows nil (00)?

  • Make sure the cycling computer is no further than 40 m/131 ft from the heart rate sensor.

  • Make sure the heart rate sensor strap has not loosened during exercise.

  • Make sure the textile electrodes in the sports apparel fit snugly.

  • Make sure that the electrodes of the heart rate sensor / sports apparel are moistened.

  • Make sure the heart rate sensor / sports apparel is clean.

  • Make sure that there is no other heart rate sensor within 40 m/131 ft.

  • Strong electromagnetic signals can cause erratic readings. For further information, see Precautions.

  • If the erratic heart rate reading continues despite moving away from the source of disturbance, slow down your speed and check your pulse manually. If you feel it corresponds to the high reading on the display, you may be experiencing cardiac arrhythmia. Most cases of arrhythmia are not serious, but consult your doctor nevertheless.

  • A cardiac event may have altered your ECG waveform. In this case, consult your physician.

Check WearLink! is displayed and your cycling computer cannot find your heart rate signal?

  • Make sure the cycling computer is no further than 40 m/131 ft from the heart rate sensor.

  • Make sure the heart rate sensor strap has not loosened during exercise.

  • Make sure the textile electrodes in sports apparel fit snugly.

  • Make sure that the electrodes of the heart rate sensor / sports apparel are moistened.

  • Make sure the heart rate sensor / electrodes in the sports apparel are clean and undamaged.

  • If the heart rate measurement does not work with the sports apparel, try using a Soft strap. If your heart rate is detected with the strap, the problem is most probably in the apparel. Please contact the apparel retailer / manufacturer.

  • If you have done all of the above-mentioned actions, and the message still appears and heart rate measurement does not work, the battery of your heart rate sensor may be empty. For further information, see Care and Maintenance.

Your cycling computer refers to the heart rate sensor as WearLink.

New WearLink found. Teach new WearLink? is displayed?

If you have purchased a new heart rate sensor as an accessory, it will have to be introduced to the cycling computer. For further information, see 10. Using a New Heart Rate Sensor.

If the heart rate sensor you are using is included in the product set, and the text appears on the display, the cycling computer may be detecting the signal of another heart rate sensor. In that case, make sure you are wearing your own heart rate sensor, that the electrodes are moistened, and that the heart rate sensor strap has not loosened. If the message still appears, the battery of your heart rate sensor is empty. For further information, see Care and Maintenance.

...Check Speed! is displayed?

For further information, consult Speed Sensor W.I.N.D. user manual.

Check Power! is displayed?*

Check that the power sensor function is activated in the cycling computer. If so, the cyclist symbol should be displayed on the computer. Make sure your power sensor is positioned correctly. The battery of your power sensor may be empty. For further information, see power sensor user manual.

...Teach new sensor? is displayed?

If you have purchased a new Polar H3 heart rate sensor, Polar Cadence Sensor W.I.N.D.* or Polar LOOK Kéo Power system* as an accessory, it will have to be introduced to the cycling computer. For further information, see 11. Using a New Accessory.

...the altitude keeps changing even if I am not moving?

The cycling computer converts measured air pressure into an altitude reading. This is why changes in the weather may cause changes in altitude readings.

…the altitude readings are inaccurate?

Your altimeter may show faulty altitude if it is exposed to external interference like strong wind or air conditioning. In this case, try to calibrate the altimeter. If the readings are constantly inaccurate, dirt may be blocking the air pressure channels. In this case, send the cycling computer to a Polar Service Center.

...Memory low is displayed?

Memory low is displayed when there is approximately one hour of memory space left. Once the memory has been depleted Memory full is displayed. To free memory space, transfer exercise data to Polar ProTrainer 5 software, and delete from the cycling computer memory.

*Optional sensor required.

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Limited Polar International Guarantee

  • This guarantee does not affect the consumer’s statutory rights under applicable national or state laws in force, or the consumer’s rights against the dealer arising from their sales/purchase contract.

  • This limited Polar international guarantee is issued by Polar Electro Inc. for consumers who have purchased this product in the USA or Canada. This limited Polar international guarantee is issued by Polar Electro Oy for consumers who have purchased this product in other countries.

  • Polar Electro Oy/Polar Electro Inc. guarantees the original consumer/purchaser of this device that the product will be free from defects in material or workmanship for two (2) years from the date of purchase.

  • The receipt of the original purchase is your proof of purchase!

  • The guarantee does not cover the battery, normal wear and tear, damage due to misuse, abuse, accidents or non-compliance with the precautions; improper maintenance, commercial use, cracked, broken or scratched cases/displays, armband, elastic strap and Polar apparel.

  • The guarantee does not cover any damage/s, losses, costs or expenses, direct, indirect or incidental, consequential or special, arising out of, or related to the product.

  • Items purchased second hand are not covered by the two (2) year warranty, unless otherwise stipulated by local law.

  • During the guarantee period, the product will be either repaired or replaced at any of the authorized Polar Service Centers regardless of the country of purchase.

Guarantee with respect to any product will be limited to countries where the product has been initially marketed.

This product is compliant with Directives 93/42/EEC, 1999/5/EC and 2011/65/EU. The relevant Declaration of Conformity is available at www.polar.com/support.

This crossed out wheeled bin marking shows that Polar products are electronic devices and are in the scope of Directive 2002/96/EC of the European Parliament and of the Council on waste electrical and electronic equipment (WEEE) and batteries and accumulators used in products are in the scope of Directive 2006/66/EC of the European Parliament and of the Council of 6 September 2006 on batteries and accumulators and waste batteries and accumulators. These products and batteries/accumulators inside Polar products should thus be disposed of separately in EU countries.

This marking shows that the product is protected against electric shocks.

Regulatory information is available at www.polar.com/support.

Copyright © 2013 Polar Electro Oy, FIN-90440 KEMPELE, Finland.

Polar Electro Oy is a ISO 9001:2008 certified company.

All rights reserved. No part of this manual may be used or reproduced in any form or by any means without prior written permission of Polar Electro Oy. The names and logos in this user manual or in the package of this product are trademarks of Polar Electro Oy. The names and logos marked with a ® symbol in this user manual or in the package of this product are registered trademarks of Polar Electro Oy. Windows is a registered trademark of Microsoft Corporation and Mac OS is a registered trademark of Apple Inc.

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Polar Disclaimer

  • The material in this manual is for informational purposes only. The products it describes are subject to change without prior notice, due to the manufacturer’s continuous development program.

  • Polar Electro Inc./Polar Electro Oy makes no representations or warranties with respect to this manual or with respect to the products described herein.

  • Polar Electro Inc./Polar Electro Oy shall not be liable for any damages, losses, costs or expenses, direct, indirect or incidental, consequential or special, arising out of, or related to the use of this material or the products described herein.

This product is protected by one or several of the following patents:

US6361502, EP1405594, FI 111514B, DE19781642T1, GB2326240, HK1016857, US6277080, US20070082789, EP1795128, FI20085432, US12/434143, EP09159601.5, FI114202, US6537227, EP1147790, HK1040065, FI115289, EP1127544, US6540686, HK1041188, FI 110303, US6104947, EP0748185, JP3831410, EP1694106, US7226321.

Other patents pending.

Manufactured by:

Polar Electro Oy

Professorintie 5

FI-90440 KEMPELE

Tel +358 8 5202 100

Fax +358 8 5202 300

www.polar.com

3.0 ENG 09/2013

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