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Request repair

Our service network can help you if your Polar product needs repair. Please check first whether you are able to troubleshoot your problem with the help of Polar support pages. You can find product specific support pages from the dropdown menu below. Our customer care team in South Africa are also happy to help you.

Support and repair services are available for products on the dropdown list. If your product is not on the list, support has been discontinued.

Warranty repairs

Please note that warranty service is done only by Polar Central Service.

Polar Warranty Information - Is your Warranty still valid?

Non-warranty repairs

Polar Service Points are able to test your heart rate sensor and electrode strap, and you able purchase battery kits for products with user replaceable batteries or have it done right there. You can also use this as a service drop-off.

Other non-warranty service is done by Polar Central Service. Please refer to the recommended price list for service charges for different types of non-warranty repairs. Please check the map below for the nearest Polar Service Point or Polar Central Service.

Polar Service Return Form (Download, complete, print and include with repair. This will provide all necessary information that Customer Care Team requires)

Service Price List

Battery Replacement User Guidelines (Polar products with user-changeable battery)

Intelligent Health & Fitness Products cc (Central Service)
Block 6, The Willows Office Park, George Road, Erand Gardens
1686 Midrand
tel: 011 805 1028
fax: 011 805 5498

Cycle at Lynwood (Service Point)
Lynnwood Bridge Centre
0040 Pretoria - Lynnwood
tel: 087 945 0571

Richman Poorman Jewellers (Service Point)
Shop 7, Monument Park Centre, 79 Skilpad Str
0153 Pretoria - Monument Park
tel: 082 490 1519
fax: 012 345 3659

Sportsmans Warehouse Atterbury (Service Point)
Shop 5+7 Atterbury Value Mart
0081 Pretoria - Faerie Glen
tel: 012 991 4926
fax: 012 991 4765

Sportsmans Warehouse Bloemfontein (Service Point)
14B Game Centre
9301 Bloemfontein
tel: 051 421 3820
fax: 051 421 0384

Sportsmans Warehouse Canal Walk (Service Point)
Shop 451, Canal Walk Shopping Centre
7441 Cape Town - Milnerton
tel: 021 552 0163
fax: 021 552 0164

Sportsmans Warehouse Centurion (Service Point)
Shop 2 Centurion Value World
0157 Pretoria - Centurion
tel: 012 665 0768
fax: 012 665 0799

Sportsmans Warehouse Cresta (Service Point)
Shop 2 Blackheath Pavillion
2194 Johannesburg - Cresta
tel: 011 476 6882
fax: 011 476 3418

Sportsmans Warehouse East London (Service Point)
Shop 40 Beacon Bay Retail Park
5202 East London
tel: 043 748 2027
fax: 043 748 2082

Sportsmans Warehouse Eastrand Value Mall (Service Point)
Cnr Rietfontein & Madeley Road
1462 Boksburg
tel: 011 823 3203
fax: 011 823 3350

Sportsmans Warehouse Fourways (Service Point)
Shop G23 Fourways Crossing
2128 Johannesburg - Fourways
tel: 011 467 0997
fax: 011 467 0882

Sportsmans Warehouse Gateway (Service Point)
Shop G215 Gateway Theatre of Shopping
4321 Durban
tel: 031 566 1130
fax: 031 566 1254

Sportsmans Warehouse George (Service Point)
Shop 2, Eden Meander Lifestyle Centre
6530 George
tel: 044 887 0300

Sportsmans Warehouse Hillcrest (Service Point)
Shop UG37, Watercrest Mall
3652 Hillcrest
tel: 031 763 1405

Sportsmans Warehouse Kimberley (Service Point)
Shop 5, North Cape Shopping Mall
8301 Kimberley
tel: 053 832 3016
fax: 053 832 3602

Sportsmans Warehouse Klerksdorp (Service Point)
Shop 5, Matlosana Mall
2571 Klerksdorp
tel: 018 462 7484
fax: 018 462 6109

Sportsmans Warehouse Mall of Africa (Service Point)
Shop 1007, Level 3, Magwa Cresent
1682 Midrand
tel: 011 517 2402
fax: 0118051028

Sportsmans Warehouse Modderfontein (Service Point)
Stoneridge Centre, Greenstone
1610 Johannesburg - Edenvale
tel: 011 452 0753
fax: 011 452 2964

Sportsmans Warehouse Nelspruit (Service Point)
Shop 6 Nelspruit Crossing
1200 Nelspruit
tel: 013 755 5092
fax: 013 755 5093

Sportsmans Warehouse Northridge Mall (Service Point)
Shop 21, Northridge Mall, Eeufees Road, Helicon Heights
9550 Bloemfontein
tel: 051 433 2180
fax: 051 433 1294

Sportsmans Warehouse Park Meadows (Service Point)
Shop M66.77, Park Meadows Shopping Centre
2094 Johannesburg - Eastgate
tel: 011 615 9933
fax: 011 615 9937

Sportsmans Warehouse Pavillion (Service Point)
Shop 405/6 The Pavillion Shopping Centre
3630 Durban
tel: 031 265 0103
fax: 031 265 0275

Sportsmans Warehouse Pietermaritzburg (Service Point)
Shop 1, Cascades Shopping Centre, Mc Carthy Drive, Montrose
3201 Pietermaritzburg
tel: 033 347 1707
fax: 033 347 5396

Sportsmans Warehouse Polokwane (Service Point)
Shop 61, Thornhill Shopping Centre
0700 Polokwane
tel: 015 296 0889
fax: 015 296 1104

Sportsmans Warehouse Port Elizabeth (Service Point)
William Moffet Express Way
6045 Port Elizabeth
tel: 041 368 7404
fax: 041 368 7404

Sportsmans Warehouse Princess Crossing (Service Point)
Shop 35 Princess Crossing
1734 Johannesburg - Roodepoort
tel: 011 768 0182
fax: 011 768 0167

Sportsmans Warehouse Rondebosch (Service Point)
34 Klipfontein Road
7700 Cape Town - Rondebosch
tel: 021 689 8171
fax: 021 686 6070

Sportsmans Warehouse Rustenburg (Service Point)
Shop 40, Platimum Square, Corner Cuckoo Street and Howick
0299 Rustenburg
tel: 014 537 2627
fax: 014 537 2616

Sportsmans Warehouse Sea Point (Service Point)
Shop 9, The Galleria Centre, Regent Road
8005 Cape Town - Sea Point
tel: 021 439 7172

Sportsmans Warehouse Secunda (Service Point)
Secunda Value Centre
2302 Secunda
tel: 017 631 3040

Sportsmans Warehouse Somerset (Service Point)
Shop 11a, Somerset Value Mart
7130 Somerset West
tel: 021 851 1318
fax: 021 852 1048

Sportsmans Warehouse The Glen (Service Point)
Shop Out 2, The Glen Shopping Centre
2190 Johannesburg - Oakdene
tel: 011 435 3888
fax: 011 435 4085

Sportsmans Warehouse Tokai (Service Point)
Shop 3, Tokai-On-Main Centre
7945 Cape Town - Tokai
tel: 021 713 0180
fax: 021 713 0181

Sportsmans Warehouse Tygervalley (Service Point)
1 Bill Bezuidenhout Ave
7536 Cape Town - Bellville
tel: 021 914 1801
fax: 021 914 2251

Sportsmans Warehouse Vanderbijlpark (Service Point)
The Palms, Louis Trichardt Boulevard
1900 Vanderbijlpark
tel: 016 933 8284
fax: 016 933 2785

Sportsmans Warehouse West Coast Village (Service Point)
Shop 9, West Coast Village Shopping Centre
7441 Cape Town - Blouberg
tel: 021 554 5233
fax: 021 554 0508

Sportsmans Warehouse Westrand (Service Point)
Shop 21, Retail Crossing - West Rand
1724 Johannesburg - Roodepoort
tel: 011 475 0250
fax: 011 475 2583

Sportsmans Warehouse Witbank (Service Point)
Shop 1, Highveld Mall Value Centre
1035 Witbank
tel: 013 692 5677
fax: 013 692 6155

Sportsmans Warehouse Woodmead (Service Point)
Shop 6 Woodmead Super Value Park
2191 Johannesburg - Woodmead
tel: 011 802 8208
fax: 011 802 8225

Sportsmans Warehouse Zambesi (Service Point)
Shop 42 Kolonade Retail Park
0159 Pretoria - Montana Park
tel: 012 548 5131
fax: 012 548 5015

The Bicycle Company Centurion (Service Point)
Centurion Gate Centre
0157 Pretoria - Centurion
tel: 012 663 2645
fax: 012 663 1946

The Sweatshop (Service Point)
Cnr Jan Smuts & Bompas Ave
2024 Johannesburg - Dunkeld West
tel: 011 325 2567
fax: 011 325 2568

The Sweatshop (Service Point)
29 Vineyard Road
7708 Cape Town - Claremont
tel: 021 671 5457
fax: 086 212 7796

Service Point (SP)

Service Point (SP)

Authorized Service

Authorized Service

Central Service (CS)

Central Service (CS)

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