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Signing up for classes

Online sign-up in the Flow web service

Club members need to have a Polar account to be able to sign in to the classes. They can create their accounts in the Polar Flow web service at flow.polar.com. When creating an account, the members can fill their personal information (gender, weight, height) which is needed to ensure correct calorie consumption calculation and training feedback.

To be able to use the online sign-up, club members need to start following your club in the Polar Flow web service. By following your club, they can get information about classes and share experiences with other members.

  1. Your club can be found in Community > Clubs. Search for a club by using any of the following search criteria: sport, club's location or free text search.

  2. Start following the club by clicking the Follow club button.

  3. Clicking the Sign up for classes button opens the class list. Members can choose a class to sign up for by clicking the class. They can cancel their participation in the class by clicking the class again. Members can sign up for classes through the web service up to one week beforehand.

Signing in through the app

In the Polar Club app, go to More > Customer sign-in to open the Customer sign-in page.

Option 1: Sign up for classes

  1. Tapping on the Sign up for classes button brings up the list of the Polar Club classes for the current day. If the class is full and cannot be joined, it appears in grey color.

  2. The class is chosen by tapping it. After the class selection, the Polar Club app starts searching for compatible devices.
  • Members who have paired their own device with their Polar Flow account and are wearing their sensor when signing up: Once the Polar Club app has found the sensor, the member is asked to choose their account from the list. After choosing the account, the sign-in is complete.
  • Members who are wearing their own device, but haven't paired it with their Polar Flow account yet: The Polar Club app first asks if the member wants to connect their device with their Polar account to sign-in quicker next time, and then asks them to sign in with their Polar account. After signing in with their Polar account, the sign-in is complete.
  • Members who need to borrow a heart rate sensor from your club: If you have registered lendable heart rate sensors in the Polar Club app, tapping Borrow sensor brings up a list of available sensors. The members can choose the sensor by tapping. The Polar Club app then asks them to sign in with their Polar account. After signing in with their Polar account, the sign-in is complete.

Option 2: Create a new Polar account and sign up for classes

Consider having a separate iPad for the club members who need to create a Polar account before signing in to classes. This way you avoid lines in the club reception and give your members privacy in the account creation

Your club members can create their Polar account through the app when signing in to a class for the first time. Tapping Create a new Polar account on the Customer sign-in page opens a form that the member has to fill in.

  • Date of birth is needed for estimating maximum heart rate. The maximum heart rate is estimated by using the commonly used formula: 220 minus your age. The value can be changed if needed.
  • The personal information—gender, weight, height—is needed to ensure correct calorie consumption calculation and training feedback.

After completing the account creation, the member gets to choose a class to sign up for. The class is chosen by tapping it. After the class selection, the Polar Club app starts searching for compatible devices.

  • Members who are wearing their own device, but haven't paired it with their Polar Flow account yet: The Polar Club app first asks if the member wants to connect their device with their Polar account to sign-in quicker next time, and then asks them to sign in with their Polar account. After signing in with their Polar account, the sign-in is complete.
  • Members who need to borrow a heart rate sensor from your club: If you have registered lendable heart rate sensors in the Polar Club app, tapping Borrow sensor brings up a list of available sensors. The members can choose the sensor by tapping. The Polar Club app then asks them to sign in with their Polar account. After signing in with their Polar account, the sign-in is complete.

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