Warranty repairs
Please note that warranty service is done only by Polar Central Service.
Please follow this link to complete the repair request: https://www.ogc.ca/en/service.html.
Or contact us at polar@ogc.ca to initiate your repair service if your product is under warranty.
Polar Warranty Information - Is your Warranty still valid?
Non-warranty repairs
Non-warranty service is done by Authorized Service Centers or by Polar Central Service. Please refer to the recommended price list for service charges for different types of non-warranty repairs. Please check the map below for the nearest Authorized Service point. You can also use an Authorized Service point as a service drop-off if your service case is more complex and needs to be sent to Central Service. To submit your repair request to Polar Central Service, please follow this link: https://www.ogc.ca/en/service.html.
Recommended Service Price List (Please check the actual price from the service point)
Some of our devices have user-replaceable batteries. Devices equipped with rechargeable batteries need to be sent to our Central Service for battery replacement. However, if the device has a non-replaceable battery, the entire device needs to be replaced at the end of the battery’s life cycle. For more information, click here.
Polar Vantage M3
Polar Grit X2 Pro Titan
Polar Grit X2 Pro
Polar Grit X2
Polar Vantage V3
Polar Ignite 3
Polar Pacer Pro
Polar Pacer
Polar Unite
Grit X Serie
Vantage Serie
Die Pacer Serie
Ignite Serie
