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We here at Polar Customer Care are here to help you make the most of your Polar products. Please let us know how we can help you.

Is your watch unresponsive or frozen? Not synchronizing or otherwise not working as it should? If you have tried the usual troubleshooting steps, as a final measure please see if a factory reset will do the trick. Note that when you do this, you will need to set up your watch from scratch.

Links to our most popular products' factory reset instructions: Grit X/Pacer/Vantage - Ignite/Unite .

To maintain optimal performance, make sure to synchronize your watch often and always update the software of your watch when prompted.

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Intelligent Health & Fitness Products
Block 6, The Willows Office Park
George Road (near Vodacom World)
Erand Gardens
Midrand
1686
South Africa
Tel. +27-11-805 1028 (Week days 09h00 to 17h00)
Fax +27-11-805 5498

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