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Polar Privacy

Polar Club – Fitness Club instructions

When purchasing the Polar Club product, the fitness club enters into an agreement with Polar. In this agreement, Polar will be acting as the data processor responsible for storing and managing the information uploaded into the Polar Club service. The fitness club acts as the data controller, and it is responsible for the data that is uploaded into the service and how the data is processed. The fitness club is also responsible for the validity of the users’ information, and in addition is responsible for handling the data processing requests of individual users (deleting information etc.). More information on Polar data protection at https://www.polar.com/en/legal/privacy-notice.

The fitness club should guide its customers concerning the options on participating in group exercise classes. The fitness club should also tell its customers that they should reserve enough time when creating a Polar account as certain terms must be accepted, and that persons under the age of 13 must have approval from their legal guardian. If necessary, the participant should be guided to use a guest account.

The participants’ training information is stored in the Club service and on the fitness club’s iPad. This information is deleted from the fitness club’s iPad after 30 days. No personal information is stored in the Polar Club service or on the fitness club’s iPad.

Polar Club – Exerciser instructions

The information from Polar Club classes is stored on the fitness club’s iPad for one month. Information stored includes the participant’s training information as well as the identifying electric ID with which the Flow account used when signing in is connected to the Polar Flow database. The actual Polar Flow account is not stored on the iPad. All user information linked to the Polar Flow account is located in the Polar Flow service, and the fitness club does not have access to this information. The information in the Polar Flow service is saved on the servers of Polar’s service provider. The servers are located in the EU or outside the EU.

A customer can participate in a Polar Club class by using an existing Polar Flow account, by creating a new Polar Flow account when signing in or by using a guest account.

A customer using a Polar Flow account:

The user signs in for a Polar Club class by using an existing Flow account or by creating a new account when signing in. When creating a Polar Flow account no personal information is stored on the fitness club’s iPad. The only things stored on the iPad are the electric ID with which the Polar Flow account used when signing in is connected to the Polar Flow database, and the training session information.

A guest customer:

It is also possible to sign in for a Polar Club class as a guest, in which case the participant uses a name they wish to be shown on the screen during a class. No personal information is gathered or stored. If a participant that used a guest account wishes to save their information after the class, they can do this by creating a new Polar Flow account or by using an existing Polar Flow account.

More information on Polar data protection at https://www.polar.com/en/legal/privacy-notice.

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