Refined Sensitive Data consent is now asked from all our customers
06.06.2023
After Monday June 5th 2023 all our customers are notified about a consent needing for an update. Nothing has changed in how we offer you our services.
Only the wording of the Sensitive Personal Data consent has been refined to give you a better understanding of the data we process in order to provide you our services.
In other words, all the consents are the same as they were earlier. We only want to increase the transparency with refining the wording in the Sensitive Data consent, and according to the data protection regulation we need to ask for your consent again, although you had agreed on it earlier.
FAQ
I have already approved the consents. Why do you ask it again?
We want to emphasize that nothing has changed in how we offer our services or how we process your data - we just want to increase the transparency regarding the Sensitive personal data. The majority of Polar’s services are based on data collected on our products. Some of the collected data (for example your health-related data) is considered sensitive personal information, so we need to ask for your permission to process it. You can read more about handling of personal sensitive personal information here: https://www.polar.com/en/legal/privacy-notice#toc4
Why can’t I opt-out from transferring data outside my country of origin?
Polar is a globally operating company with customers all over the world. For this reason, in most cases your data is transferred out of your home country. Your data is stored on Polar ecosystem servers which are located in the EU/EEA area. When data is transferred it is done only for the purpose of providing the service. Your data is not disclosed or given to any third parties; it is still under Polar’s control and under your ownership. Polar does not disclose, give or sell your data to anyone unless we are required to do so pursuant to a mandatory provision of law. Please read more about transferring data out of your country at https://www.polar.com/en/legal/privacy-notice#toc5
I don’t want you to sell my data to anyone.
Polar never has and never will give or sell your data to third parties.
Why do you ask for these consents?
The way Polar uses customer data has not changed. However, due to EU GDPR requirements, we are required to inform our customers of what our legal bases for processing different types of data are. Polar has chosen consent as the basis of most processing actions. So, to keep doing what we have done before, we need to ask your permission to do it. We will also need to have your permissions recorded in our systems. The law stipulates that if you do not give your consent to us or withdraw it at any point, we do not have any right to keep your data and must delete it.
What happens if I don’t agree on the consents?
If you have used Polar services before, we’d like to emphasize that all the consents are the same as you have agreed on earlier. Only the wording in the Sensitive data consent is presented in more details. According to the Data Protection Regulation, you need to accept the consent again despite of accepting it earlier. The law stipulates that if you do not give your consent to us or withdraw it at any point, we do not have any right to keep your data and must delete it.