Polar Vantage V and Vantage M GPS issues between March 22nd and 24th, 2019

Date: 2019-03-28
Related products: Vantage M, Vantage V

We’ve received several reports related to poor GPS performance during last weekend. The root cause of the problem was that A-GPS information provided by the GPS chip manufacturer was mistakenly missing status information of one satellite that was under maintenance. The A-GPS data included a satellite which was under maintenance from March 22nd to 24th, and the incorrect GPS positioning information was a result of the watch attempting to use the defective satellite.

The maintenance break of the satellite is now over, and the system is operating normally. However, we recommend that you sync your watch using FlowSync, which will update the latest A-GPS information onto your Vantage.

NEWSLETTER_POPUP

Hey there, sign up and get 10% off

Make sure you get your invite for our Polar family. Sign up now for our newsletter and stay on top of all our great news and offers! You will get 10% off* one purchase.

By clicking Subscribe, you agree to receive emails from Polar and confirm that you have read our Privacy Notice.

*this promotion cannot be combined with other promotions or offers.

NOTIFY_POPUP

Join the waitlist.

This product has sold out — sorry!
But don’t worry, they’ll be back in stock soon.
Enter your email to stay in the loop.

By clicking ‘Notify Me’, you agree to receive emails from Polar and confirm that you have read our Privacy Notice.

Great! We’ll let you know as soon as this product is back in stock.

Success! ##