Troubleshooting verification email not received

Applies to: Flow web service

When you create a Polar account, a verification email should be sent to the inbox of the email address you provided during registration.

If you didn’t receive the verification email, try the following steps:

  • Check your junk or spam folder in case the message was filtered there.
  • Add Polar’s email address (no_reply@polar.com) to your safe senders list to prevent your email provider from blocking messages. Then, click Send again.
  • Switch the language setting to English if it was originally set to another language, and click Send again.

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