Troubleshooting Polar Team Pro

Applies to: Team Pro

  • Make sure the sensor is worn correctly.
  • Are the electrode areas of the strap moistened?
  • Are you wearing the sensor right side up?
  • Are wearing the strap firmly around your chest?
  • Is contact between the electrode areas of the strap and your skin good enough?

Try the following:

  • Wet the electrode area of the strap, and attach it firmly around your chest.
  • Transfer training data from the sensor by syncing it with Team Pro app.
  • Recharge the sensor.

Make sure you are using the right sport profile. GPS is switched off in indoor sports.

  • Make sure the sensor is worn correctly.
  • Make sure the right player is wearing the right sensor.
  • Make sure your iPad has Bluetooth set on.

Make sure the sensor is properly snapped into place.

Make sure your iPad is connected to the internet.

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