How do I care for my Polar Loop?

Applies to: Polar Loop

Read the tips below to help you keep your watch in good condition.

Keep your Polar Loop clean

The device is fully water-resistant, and the wristband is washable. You can safely clean both with a mild soap and water solution and rinse them under running water.

Keep the device and the wristband clean by washing them regularly (at least once a week) with a mild soap and water solution. Rinse the device and the wristband thoroughly with water. When drying the wristband, hang it up or lay it flat, and allow it to dry completely. Do not clean with alcohol, disinfectant or any other chemicals.

Keep the charging contacts of your device clean to ensure smooth charging and effectively protect your device from oxidation and other possible damage caused by dirt and salt water (e.g. sweat or sea water). Before charging, please make sure there’s no moisture, dust or dirt on the charging contacts of your device. Gently wipe off any dirt or moisture. Do not use any sharp tools for cleaning to avoid scratching. Do not charge the device when it’s wet.

Take good care of the optical heart rate sensor

Keep the optical sensor area clean and scratch-free. Scratches and dirt will reduce the performance of the optical heart rate measurement.

Avoid using perfume, lotion, suntan/sunscreen, disinfectant or insect repellent on the area where you wear the device. If the device comes into contact with these or any other chemicals, wash it with a mild soap and water solution and rinse well under running water.

Storing

Clean the device and wristband before storing. Keep them in a cool, dry place away from dampness, non-breathable bags, conductive materials, and direct sunlight. Store the device partially charged, and recharge every few months if stored long-term to maintain battery life.

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