Syncing

Polar Loop automatically syncs your data to the Polar Flow app if your phone is within Bluetooth range. You can also sync it manually via the device settings in the Flow app. If your phone has an internet connection, the data is also synced automatically to the Flow web service. To sync data between Polar Loop and the Flow app, you must have a Polar account. If you've set up Polar Loop, you've created a Polar account.

Automatic sync

Polar Loop automatically syncs with the Flow app every half hour if your phone is within Bluetooth range. Automatic syncing also occurs when you plug the device in to charge, change device settings in Flow app, finish a training session, reach your daily activity goal, or when the device has summarized your sleep last night. Note that the app must be running, at least in the background, for automatic syncing to work.

If the automatic sync doesn't work, please make sure that:

  • The Polar Flow app is running at least in the background
  • Your phone is within the range of 10 m/33 ft from your Polar Loop
  • Bluetooth is turned on in your phone settings and it is working
  • Android phone users: Disabling power save mode and background restrictions for the Polar Flow app in your Android device may be required for the sync to work.

Manual sync

In the Flow app, go to Devices. Choose Polar Loop if you have more than one Polar device, and then choose Sync.

Note: Polar Loop syncs with the Flow app only. It is not compatible with the Polar FlowSync data transfer software.