Troubleshooting Polar Team Pro
Applies to: Team Pro
Make sure you have an internet connection, and try again.
- Make sure the sensor is worn correctly.
- Are the electrode areas of the strap moistened?
- Are you wearing the sensor right side up?
- Are wearing the strap firmly around your chest?
- Is contact between the electrode areas of the strap and your skin good enough?
Try the following:
- Wet the electrode area of the strap, and attach it firmly around your chest.
- Transfer training data from the sensor by syncing it with Team Pro app.
- Recharge the sensor.
Make sure you are using the right sport profile. GPS is switched off in indoor sports.
- Make sure the sensor is worn correctly.
- Make sure the right player is wearing the right sensor.
- Make sure your iPad has Bluetooth set on.
Make sure the sensor is properly snapped into place.
Make sure your iPad is connected to the internet.
Shop maintenance
Sorry, our shop is currently down for planned maintenance. To track the progress of the break, head over to https://status.polar.com/
Success! ##






















