Problems with your Ignite? Make sure it has firmware 2.1.5
If you have any kind of problems with using your Ignite, the first thing you should do is to check it has the latest 2.1.5 firmware installed.
To keep your watch up to date and to get the best performance, always make sure to update the firmware whenever a new version is available. You are informed about a new firmware update when you sync your watch either with Flow app or with FlowSync. Firmware updates are performed to improve the functionality of your watch.
Follow these instructions to update the firmware on your Ignite.
You can check which firmware version you have on your watch from Settings > General settings > About your watch. You can check the firmware version also via the Devices menu on Flow app or the Products menu in Flow web service.