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We here at Polar Customer Care are here to help you make the most of your Polar products. Please let us know how we can help you.

Is your watch unresponsive or frozen? Not synchronizing or otherwise not working as it should? If you have tried the usual troubleshooting steps, as a final measure please see if a factory reset will do the trick. Note that when you do this, you will need to set up your watch from scratch.

Links to our most popular products' factory reset instructions: Grit X/Pacer/Vantage - Ignite/Unite .

To maintain optimal performance, make sure to synchronize your watch often and always update the software of your watch when prompted.

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Polar Electro Singapore Pte Ltd
1 Commonwealth Lane
#08-15 One Commonwealth, Singapore
149544, Singapore
Phone: +65 3158 7480

NEW OPERATIONG HOURS: 10am – 4pm daily from Monday to Friday. We are closed on weekends and public holidays.

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