Menu

Heart rate sensor maintenance

Detach the connector from the strap after every use. Clean the connector with a mild soap and water solution when needed. Never use alcohol or any abrasive material (e.g. steel wool or cleaning chemicals).

Rinse the strap under running water after every use and hang to dry. Clean the strap gently with a mild soap and water solution when needed. Do not use moisturizing soaps, because they can leave residue on the strap. Do not soak, iron, dry clean or bleach the strap. Do not stretch the strap or bend the electrode areas sharply.

Check the washing instructions on the label of the strap.

Dry and store the heart rate sensor strap and the connector separately to maximize the battery lifetime. Keep the heart rate sensor in a cool and dry place. To prevent snap oxidation, do not store the heart rate sensor wet in non-breathing material, such as a sports bag. Do not expose the heart rate sensor to direct sunlight for extended periods.

Heart rate sensor batteries

The Polar H7 heart rate sensor has a user changeable battery. To change the battery yourself, carefully follow the instructions below:

When changing the battery, make sure the sealing ring is intact. If it is damaged, you should replace it with a new one. You can purchase the sealing ring/battery kits at well-equipped Polar retailers and authorized Polar Services. In the USA and Canada, the additional sealing rings are available at authorized Polar Service Centers. In the USA the sealing ring/battery kits are also available at www.shoppolar.com.

When handling a new, fully charged battery, avoid clasp-like contact (i.e. simultaneously from both sides) with metal or electrically conducting tools, like tweezers. This may short circuit the battery, causing it to discharge more rapidly. Typically, short circuiting does not damage the battery, but it may decrease the capacity and the lifetime of the battery.

Keep the batteries away from children. If swallowed, contact a doctor immediately. Batteries should be disposed of properly according to local regulations.

  1. Using a coin, open the battery cover by turning it counterclockwise to OPEN.
  2. Insert the battery (CR 2025) inside the cover with the positive (+) side against the cover. Make sure the sealing ring is in the groove to ensure water resistance.
  3. Press the cover back into the connector.
  4. Use the coin to turn the cover clockwise to CLOSE.

Danger of explosion if the battery is replaced with wrong type.

Contact Us
Contact Us
Request repair
Request repair

Change region

If your country is not listed on this page, please find your local contact details, retailers and stores and service points on our global site.