Contact Us Directly

We at Polar Customer Care are here to help you make the most of your Polar products. Please let us know how we can help you.

To ask us about your Polar product or to send us feedback, simply fill in the form below and a member of your local Polar team will contact you to discuss your concerns. Fields with an asterisk (*) must be completed.

First choose the recipient from the 'send feedback to' selection, then the subject from the ‘your feedback concerns' box. Continue filling out the form by pressing the ‘next' button.

Contact form

The fields marked with an asterisk * are mandatory

Name *

E-mail *

Subject *

Product *

Your question or issue and any troubleshooting steps attempted *

Country *

Organization (Corporate customers only)

Phone (in international form, e.g. +358 123 4567 890)

The following information helps us to serve you better

Serial number (e.g. C5151E0300313) / Device id

Application / Software version (e.g. 2.1.1)

Phone / Tablet model (e.g. Samsung Galaxy S10, iPad Pro)

Operating System (e.g. iOS 12.4.1, Android 9.0, Windows 10, MacOS 10.15)

Browser (e.g. Internet Explorer 11, Microsoft Edge, Google Chrome 77)

Attach file e.g. log file or screenshot.
Accepted file extensions: gpx, jpg, jpeg, log, png, tcx and txt.
Max file size 2MB.

To ensure a fluid customer service experience the information sent with this form is saved in a third-party customer service system. Your personal information is handled as described in Polar's data protection policy.

Other contact details

Select your country for local contact information.

Polar Electro (UK) Ltd
No.6 The Cobolt Centre
Siskin Parkway East
Middlemarch Business Park
Coventry
CV3 4PE

The best way to contact us is to use the chat feature in the lower right-hand corner. We have knowledgeable agents available to assist you from 9:00 - 17:00. Outside of those hours, you can leave an offline message. Note that we do not have a support phone number or telephone helpline you can call.

Webshop Support
Email: support.ireland@shoppolar.com

Request Repair Ireland

Contact Us Directly

Contact form

The following information helps us to serve you better

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