To ask us about your Polar product or to send us feedback, simply fill in the form below and a member of your local Polar team will contact you to discuss your concerns. Fields with an asterisk (*) must be completed.
Is your watch unresponsive or frozen? Not synchronizing or otherwise not working as it should? If you have tried the usual troubleshooting steps, as a final measure please see if a factory reset will do the trick. Note that when you do this, you will need to set up your watch from scratch.