Polar Grit X2 Pro Titan

Polar Grit X2 Pro Titan is a rough and rugged outdoor sports watch crafted for adventure with sapphire glass AMOLED display in titanium casing, and a hi-tech toolkit of navigation and performance features for exploring the wonders of the world, and the body.

Polar Grit X2 Pro

Polar Grit X2 Pro is a rough and rugged outdoor sports watch crafted for adventure with sapphire crystal glass AMOLED display, and a hi-tech toolkit of navigation and performance features for exploring the wonders of the world, and the body.

Polar Vantage V3

An ensemble of biosensing instruments, AMOLED display, dual-frequency GPS, maps, and the most comprehensive suite of training and recovery tools on the market. The stage is set, and the Polar Vantage V3 smart sports watch is ready to put in the performance of a lifetime.

Polar Ignite 3

Polar Ignite 3 is a stylish fitness & wellness watch that helps you live a more energized life. It tracks your sleep, activity, and heart rate to provide guidance that’s tailored to your body and lifestyle.

Polar Pacer Pro

Polar Pacer Pro is an ultra-light, new-generation sports watch with integrated barometer that equips athletes with advanced tools to improve running economy, training sessions, and sports performance.

Polar Pacer

Sport is play – why complicate it? Polar Pacer is a no-nonsense sports watch that gives new athletes all the essentials, plus the specialized training tools they need to train better.

Polar Vantage V2

A powerful convergence of minimalist design, innovative technology, and intelligent training and recovery tools make Polar Vantage V2 our most formidable sportswatch to date.

Polar Grit X Pro

Built for military-level durability with sapphire glass and ultra-long battery, equipping you with new navigation tools, always-on outdoor features and Polar's ultimate training solutions.

Polar Vantage M2

Designed for function, the Polar Vantage M2 works as hard as you do. Our industry-leading technology is here to help you reach your goals and come back stronger. For that athlete attitude.

Polar Ignite 2

A fitness watch that’s sleek, simple and smart? Polar Ignite 2 is a true triple threat. Versatile and full of great features, it’s the perfect companion for any sport and any lifestyle.

Polar Ignite

A waterproof fitness watch with advanced wrist-based heart rate and integrated GPS, Polar Ignite offers you a full view of your day and guides you towards a more balanced life.

Polar Unite

A beautifully simple watch with personalized daily workout guidance, 24/7 heart rate and activity tracking, plus automatic sleep and recovery applications.

Polar Vantage V

Polar Vantage M

An all-round multisport & running GPS watch for anyone who loves setting new records. Polar Vantage M is a slim, lightweight training companion that gives you all the data you need to improve your performance.

Polar Grit X

An outdoor multisport watch with rugged yet lightweight design, ultra-long battery life and military-standard durability for anyone who prefers the trails over the roads.

Polar M430

A GPS running watch with wrist-based heart rate, advanced running features and Polar Running Program, Polar M430 is a top-level watch for runners who want more.

Polar Verity Sense

When freedom of movement is important to you, Polar Verity Sense is your go-to choice for any sport.

Polar H10

Widely regarded as the gold standard in wireless heart rate monitoring, this is the most accurate sensor in Polar’s history.

Polar H9

A reliable, high-quality heart rate chest strap for all your everyday sports with Bluetooth® and ANT+ connectivity. Get connected and get going.

Polar OH1+

Polar OH1+ is an optical heart rate monitor that combines versatility, comfort and simplicity. You can use it both as a standalone device and pair it with various fitness apps, sports watches and smart watches, thanks to Bluetooth® and ANT+ connectivity.

Wristbands

Personalize any watch for any style and any need.

Straps

Replace or upgrade your Polar Sensor chest straps or arm bands.

Power & Cables

For charging your products and data transfer.

Mounts & Adapters

Adapt your product for any situation.

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Polar Grit X Outdoor Series

Made for outdoor sports and built to handle any environment nature can throw at you, Grit X watches are designed to help you explore the world and gear up for adventure.

Polar Vantage Performance Series

Our flagship series is tailored for high-performance and endurance sports and training. Every aspect of our Vantage watches are designed with one particular person in mind – the athlete.

Polar Pacer Multisport Series

The Pacer Series gives athletes all the essentials such as accurate GPS and precise heart rate tracking, plus the specialized training, sleep, and recovery tools they need to train better.

Polar Ignite Fitness & Wellness Series

Sleek, simple, and smart – Ignite watches are the perfect partner for any fitness goals and any lifestyle.

Syncing data between Ignite/Ignite 2/Ignite 3 and Polar FlowSync fails

If FlowSync doesn’t start syncing your watch, try the below steps, one at a time, and then try syncing your watch again.

If your watch doesn’t charge properly, or if it doesn’t connect to FlowSync, it could be because the charging contacts of your watch and cable are not clean enough.

Before charging and connecting to FlowSync, please make sure there’s no moisture, dust or dirt on the charging contacts of your watch and cable. Gently wipe off any dirt or moisture. Do not use any sharp tools for cleaning to avoid scratching.

The best way to keep the charging contacts of your watch clean is to wash the watch under running water with a mild soap and water solution after each training session. The watch is water resistant and you can wash it under running water without damaging the electronic components. Do not charge the watch when it's wet or sweaty.

The watch needs to be in the time view when you start syncing.

  • Make sure you have removed the plastic protection shield from the back of your watch.
  • Make sure the charging cable is firmly in place.
  • Remove and replug the cable into your watch.
  • If you plugged your watch into your computer via USB Hub, try plugging it in directly to the computer's own USB port.
  • Try the other USB port(s).

On your watch, go to General settings > About your watch > Restart your watch. Tap Restart your watch and then confirm the restart. Restarting the watch will not delete any of the settings or your personal data from the watch.

You can also restart your watch by pressing and holding the button for 10 seconds.

Close FlowSync by right-clicking/secondary clicking the icon on your computer taskbar/menubar. Choose Close. Then restart FlowSync from your computer desktop icon/Applications folder.

Make sure you have version 3.0 or newer of the Polar FlowSync software installed. Older FlowSync versions are not compatible with Ignite. To check the FlowSync version, click the settings icon on FlowSync and select About. If the FlowSync version is older than 3.0, please download and install the latest FlowSync version at flow.polar.com/start.

Keep the charging cable plugged into your watch, and the cable plugged into the computer.

Javascript and cookies need to be enabled for connection to work. Usually they are enabled by default. See your browser's help for further instructions.

Windows 10:

  • Open the Settings menu by going to the Start menu and clicking the settings icon (above the Power button). Open the Devices option and then click on the Connected devices/Bluetooth & other devices option.
  • Plug your watch into the charging cable and the cable into your computer. Your watch should be shown as USB Serial Device under Other devices.

macOS:

  • Click Apple menu > About This Mac > More Info > System Report > Hardware > USB. Plug your watch into the charging cable and the cable into your computer. Does the list update? Your watch should be shown on the list.
  • If your watch is not shown on the list and/or the synchronization does not start, please reset the device.

If these tips didn’t help, see additional help from Troubleshooting Polar FlowSync, or contact your local customer care with a detailed problem description.

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