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Troubleshooting M430 Sensors

Troubleshooting Heart Rate Sensor

Have you paired your heart rate sensor with M430?

There are two ways to pair a heart rate sensor with your M430:

  1. Wear your heart rate sensor, and press START in time view to enter pre-training mode.
  2. Touch your heart rate sensor with M430, and wait for it to be found.
  3. The device ID Pair Polar xxxxxxxx is displayed. Choose Yes.
  4. Pairing completed is shown when you are done.

Or

  1. Go to General Settings > Pair and sync > Pair other device and press START.
  2. M430 starts searching for your heart rate sensor.
  3. Once the heart rate sensor is found, the device ID  Polar xxxxxxxx is displayed.
  4. Press START, Pairing is displayed.
  5. Pairing completed is displayed when you are done.

Are you wearing the heart rate sensor correctly?

For more information, see How to wear a heart rate sensor with textile strap.

Is the heart rate sensor and the strap clean?

For more information, see Using and caring for Polar Soft strap.

Is the heart rate sensor compatible with your M430?

Check that the sensor is compatible with your M430. For more information, see What sensors and accessories is my Polar training computer compatible with?

Are the heart rate signals unusually high or otherwise abnormal?

Relocating your M430 or adjusting the heart rate sensor on your body may help. Possible sources of disturbance are listed  here.

Could the heart rate sensor battery be getting empty?

The battery lifetime of Polar H7 is about 200 hours.

The battery lifetime of Polar H10 is about 400 hours.

Have you paired your heart rate sensor with another device or application?

If pairing your heart rate sensor with your Polar M430 does not work, try if removing the pairing between your heart rate sensor and the other device or application helps.

Troubleshooting Stride sensor

Have you paired your stride sensor with M430?

There are two ways to pair a stride sensor with your M430:

  1. Press START in time view to enter pre-training mode.
  2. Touch your stride sensor with M430, and wait for it to be found.
  3. The device ID Pair Polar RUN xxxxxxxx is displayed. Choose Yes.
  4. Pairing completed is shown when you are done.

Or

  1. Go to General Settings > Pair and sync > Pair other device and press START.
  2. M430 starts searching for your stride sensor.
  3. Once the stride sensor is found, Polar RUN xxxxxxxx is displayed.
  4. Press START, Pairing is displayed.
  5. Pairing completed is displayed when you are done.

Is the sensor correctly attached in your shoelace

For more information, see Using Polar Stride Sensor Bluetooth Smart.

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