System maintenance FAQs

Is it possible to use the same iPad for customer sign-in and for running the classes?

Yes, it's possible to add exercisers before the class using the same iPad as for running the class. You can also add exercisers during a class easily by tapping the button on the top of the display, and then tapping Sign in.

Can club members use their own heart rate sensors?

Your club members can use their personal Polar heart rate sensors or fitness trackers. They can also use their heart rate sensors in their own training with a compatible Polar training device or gym equipment. All data is stored in the Flow web service and in the Polar Beat mobile app.

Which heart rate sensors are compatible with Polar Club?

The Polar Club uses Bluetooth® technology and is compatible with several Polar heart rate sensors and fitness trackers. Please see the list of compatible Polar heart rate sensors and fitness trackers on the support page.

Is the Polar Club compatible with other manufacturers’ heart rate sensors?

The Polar Club can only be used with compatible Polar heart rate sensors and fitness trackers.

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