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Smart Notifications feature on Polar Loop 2 (Polar Flow app Android)

The Smart Notifications feature allows you to get notifications from your phone on your Polar Loop 2. Your Polar Loop 2 notifies you if you get an incoming call or receive a message (for example an SMS or WhatsApp message). It also notifies you about calendar events you have on your phone calendar. Please note that when heart rate training with your Polar Loop 2, you can’t receive any notifications.

  • Make sure you have Android version 5.0 or newer on your phone.
  • Make sure you have the latest firmware version on your Polar Loop 2.
  • To use the Smart Notifications feature you need to have the Polar Flow mobile app for Android, and your Polar Loop 2 needs to be paired with the app.
  • For the Smart Notifications feature to work, Polar Flow app must be running on your phone.
  • Please note that when the Smart Notifications feature is on, the battery of your Polar device and phone will run out faster because Bluetooth is continuously on.

We have verified the functionality with some of the most common phone models, like Samsung Galaxy S5, Samsung Galaxy S6, Nexus 5, LG G4, Sony Xperia Z3. There might be differences in the functionality with other phone models which support Android 5.0.
 

Smart Notification Settings in Polar Flow mobile app

Setting the Smart Notifications on/off

On the Polar Flow mobile app, the Smart Notifications feature is set off by default.

Set the Smart Notifications feature on/off in the Polar Flow mobile app as follows.

  1. Open the Polar Flow mobile app.
  2. Sync your Polar Loop 2 with the mobile app by tapping the touch button of your Polar Loop 2.
  3. Go to Settings > Notifications.
  4. Under Smart notifications choose On (no preview) or Off.

    When you turn Smart notifications on, you will be guided to enable the notifications on your phone (i.e. give Polar Flow app an access to your phone notifications), if you haven’t enabled them. Enable notifications?  is shown. Tap Enable. Then choose Polar Flow and tap OK.
     
  5. Sync your Polar Loop 2 with the mobile app by tapping the touch button of your Polar Loop 2.
  6. NOTIFICATIONS ON or NOTIFICATIONS OFF is shown on your Polar Loop 2 display.

Whenever you change the notification settings on the Polar Flow mobile app, remember to sync your Polar Loop 2 with the mobile app.


Do not disturb

If you want to disable notification alerts for certain hours of the day, set Do not disturb on in the Polar Flow mobile app. When it's on, you won't receive any notification alerts during the time period you've set. Do not disturb is set on by default, and the time period is 10 pm – 7 am.

Change the Do not disturb setting as follows:

  1. Open the Polar Flow mobile app.
  2. Go to Settings > Notifications.
  3. Under Smart notifications you can set Do not disturb on or off, and set the start and end time for Do not disturb. The Do not disturb setting is visible when the Smart notifications setting is On (no preview).
  4. Sync your Polar Loop 2 with the mobile app by tapping the touch button of your Polar Loop 2.

Block apps

In Polar Flow app you can block notifications from certain apps. As soon as you’ve received the first notification from an app to your Polar Loop 2, the app will be listed in Settings > Notifications > Block apps and you can block it if you wish.

Phone settings

To be able to receive notifications from your phone on your Polar Loop 2, you first need to enable notifications on the mobile applications from which you want to receive them. You can do this either via the mobile application’s settings or via your Android phone’s App notifications settings. See the user manual of your phone for further information on App notifications settings.

Then Polar Flow app has to have permission to read the notifications from your phone. You have to give Polar Flow app access to your phone notifications (i.e. enable notifications in the Polar Flow app). Polar Flow app guides you to give access when needed (see chapter Setting the Smart Notifications on/off).
 

Using the Smart Notifications

When getting a notification, your Polar Loop 2 will discreetly alert you by vibrating and showing CALL/ caller’s name*, CALENDAR or MESSAGE on the display. A calendar event and message alert once, while incoming calls alert until you tap the touch button on your Polar Loop 2, answer the phone, or after alerting for 30 seconds.

*) The caller’s name is shown on the display if you have the caller on your mobile phonebook and the name only includes  basic Latin characters and special characters of the following languages: French, Finnish, Swedish, German, Norwegian or Spanish.

The Smart Notifications feature works via Bluetooth connection

The Bluetooth connection and the Smart Notifications feature work between your Polar Loop 2 and your phone when they are within the range of 10 m/33 ft from each other. If your Polar Loop 2 is out of range for less than two hours, your phone restores the connection automatically within 15 minutes when your Polar Loop 2 returns to the range area.

If your Polar Loop 2 is out of range for more than two hours, restore the connection by tapping the touch button on your Polar Loop 2. The small Bluetooth icon on your phone display starts blinking and turns on when the connection has been established.

If the Smart Notifications feature doesn’t work or stops working, follow the related document link for instructions.

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