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Smart Notifications feature on Polar A360/A370 (Polar Flow app iOS)

The smart notifications feature allows you to get alerts about incoming calls, messages and notifications from apps onto your Polar device. You’ll get the same notifications on your Polar device that you get on your phone screen. When heart rate training with your A360/A370, you can only receive notifications about calls if you have the Polar Flow app running on your phone.

  • Make sure you have the latest firmware version on your A360/A370 and latest version of the Polar Flow app.
  • To use the Smart Notifications feature you need to have the Polar Flow mobile app for iOS, and your A360/A370 needs to be paired with the app.
  • Please note that when the Smart Notifications feature is on, the battery of your Polar device and phone will run out faster because Bluetooth is continuously on.

Smart Notification settings

Polar Flow mobile app

On the Polar Flow mobile app, the Smart Notifications feature is set off by default.

Set the Smart Notifications feature on/off in the mobile app as follows.

  1. Open the Polar Flow mobile app.
  2. Go to Devices and if you have more than one, if necessary, choose your A360/A370 by swiping to the left.
  3. Under Smart notifications choose On (no preview), On or Off.
  4. Sync your A360/A370 with the mobile app by pressing and holding the side button on your A360/A370.
  5. Smart notifications on or Smart notifications off is shown on your A360/A370 display.

Whenever you change the notification settings on the Polar Flow mobile app, remember to sync your A360/A370 with the mobile app.

Do not disturb setting disables the display from turning on from your wrist movement, and lets you rest better in dark conditions, like in the bedroom for example.


Do not disturb setting in Polar Flow app

If you want to disable notification alerts for certain hours of the day, set Do not disturb on in the Polar Flow mobile app. When it's on, you won't receive any notification alerts during the time period you've set. Do not disturb is set on by default, and the time period is 10 pm – 7 am.

Change the Do not disturb setting as follows:

  1. Open the Polar Flow mobile app.
  2. Go to Devices and if you have more than one, if necessary, choose your A360 by swiping to the left.
  3. Under Smart notifications you can set Do not disturb on or off, and set the start and end time for Do not disturb.
  4. Sync your A360 with the mobile app by pressing and holding the side button of your A360.
     

Do not disturb setting on your A360

You can disable the notification alerts right on your A360 as follows:

  1. Press and hold the side button until you get to the Control menu. (At first you'll see the Searching text, but just keep pressing the button.)

     
  2. Tap the Do not disturb icon:  


    Do not disturb is on is shown on the display and the display turns to time view. The crescent moon icon is shown on the time view while the feature is on: 

     

To enable the notifications alerts, repeat the steps.

Do not disturb setting on your A370

You can disable the notification alerts on your A370 as follows:

  1. Tap Settings  on the main menu.
     
  2. Tap the Do not disturb icon:  
  3. Do not disturb is on is shown on the display and the display turns to time view. The crescent moon icon is shown in the time view while the feature is on:
     

To enable the notifications alerts, repeat the steps.

Phone settings

The notification settings on your phone determine what notifications you receive on your A360/A370. To edit the notification settings on your iOS phone:

  1. Go to Settings Notifications.
  2. Make sure the apps that you would like to receive notifications from are listed under INCLUDE and have their alert style set to Banners or Alerts.
     

You won't receive notifications from apps listed under DO NOT INCLUDE.

Use

When getting an alert, your Polar device will discreetly notify you by vibrating. When receiving a call, you can choose to answer, silence or decline it (only with iOS 8). Silencing just silences your Polar device, it won’t silence your phone. If a noti­fication arrives during a call alert, it will not be shown.

During a training session you can receive calls, and get navigation directions (only with Google maps) if you have Flow app running on your phone. You will not receive any notifications (email, calendar, apps etc.) during training sessions.

Dismiss Notifications

Notifications can be dismissed manually or by timeout. Manually dismissing the notification also dismisses it from your phone screen, but timeout just removes it from your Polar device, and it will still be visible on your phone.

To dismiss notifications from the display:

  • Manually: Press the side button
  • Timeout: The notification will disappear after 30 seconds if you do not dismiss it manually

The Smart Notifications feature works via Bluetooth connection

The Bluetooth connection and the Smart Notifications feature work between your A360/A370 and your phone when they are within the range of 5 m/16 ft from each other. If your A360/A370 is out of range for less than two hours, your phone restores the connection automatically within 15 minutes when your A360 returns to the range area.

If your A360/A370 is out of range for more than two hours, restore the connection by pressing and holding the side button on your A360. The small Bluetooth icon on your phone display starts blinking and turns on when the connection has been established.

Troubleshooting

If the smart notifications stop working, try the following:

  • Turn Bluetooth off, then and back on again on your phone.

If this doesn’t help, reset your Polar device.

f the notifications still do not work:

  • Remove the phone from the paired devices list on your Polar device, and pair it again by pressing and holding the side button.

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