Have you forgotten your password? If you have forgotten your Polar account password, you can get a new one as follows: Go to the Sign in menu and click Have you forgotten your password? Type in your email address. Click I’m not a robot and follow the instructions to confirm to confirm you are not a robot. Click Send. You’ll get an email with a link for changing the password. Open the email and click the link. Enter your new password twice in the appropriate fields and click OK.