Request repair

Our service network can help you if your Polar product needs repair. Please check first whether you are able to troubleshoot your problem with the help of Polar support pages. You can find product specific support pages from the dropdown menu below. Our customer care team in the United States are also happy to help you.

Support and repair services are available for products on the dropdown list. If your product is not on the list, support has been discontinued.

Warranty repairs

Please note that warranty service is done only by Polar Central Service. Register your service online and send your Polar device directly to Central Service.

Register your service Track your service

Polar Warranty Information - Is your Warranty still valid?

Non-warranty repairs

Non-warranty service is done by Authorized Service points or by Polar Central Service. Please refer to the recommended price list for service charges for different types of non-warranty repairs. Please check the map below for the nearest Authorized Service point. You can also use an Authorized Service point as a service drop-off if your service case is more complex and needs to be sent to Central Service.

Recommended Service Price List (Please check the actual price from the service point)

Battery Replacement User Guidelines (Polar products with user-changeable battery)

Non-Warranty Repair Form (For sending Polar products for non-warranty service to an Authorized Polar Service Center)

POLAR ELECTRO INC.
1111 MARCUS AVENUE, SUITE M15
11042 LAKE SUCCESS (NEW HYDE PK.)
tel: +1 516 364 0400
fax: +1 516 364 5454

CREATIVE HEALTH PRODUCTS
7621 E JOY ROAD
48105-9682 ANN ARBOR
tel: 800-287-5901

EASTSIDE WATCH REPAIR IN J LEWIS JEWELRY
10575 NE 12TH STREET
98004 BELLEVUE
tel: 425-761-7736

TIME-TEC
635 SOUTH HILL STREET, STE 209
90014 LOS ANGELES
tel: 888-448-8463
fax: 213-488-9221

Turley Polar Repair
11219 South Dixie Hwy
33156 Miami
tel: 305-396-1357
fax: 305-252-1124

WATCHMAKER
379 MAIN STREET
02180 STONEHAM
tel: 781-438-6977


The following service centers are missing the coordinates and therefore are not shown on the map

CITIZEN WATCH SERVICE
800 EAST CAMPBELL ROAD, SUITE
75081 RICHARDSON
tel: 972-234-4900
fax: 214-747-6026

Battery Change Service

Battery Change Service

Authorized Service

Authorized Service

Central Service

Central Service