Request repair

Our service network can help you if your Polar product needs repair. Please check first whether you are able to troubleshoot your problem with the help of Polar support pages. You can find product specific support pages from the dropdown menu below. Our customer care team in the United Kingdom are also happy to help you.

Support and repair services are available for products on the dropdown list. If your product is not on the list, support has been discontinued.

Warranty repairs

Please note that warranty service is done only by Polar Central Service. Register your service online and send your Polar device directly to Central Service.

Register your service Track your service

Polar Warranty Information - Is your Warranty still valid?

Non-warranty repairs

Non-warranty service is done by Authorized Service points or by Polar Central Service. Please refer to the recommended price list for service charges for different types of non-warranty repairs. Please check the map below for the nearest Authorized Service point. You can also use an Authorized Service point as a service drop-off if your service case is more complex and needs to be sent to Central Service.

Recommended Service Price List (Please check the actual price from the service point)

Battery Replacement User Guidelines (Polar products with user-changeable battery)

POLAR ELECTRO UK LTD. POLAR HOUSE
BROXELL CLOSE
CV34 5QF WARWICK
tel: +44-1926 310 330
fax: +44-1926 428 944

POLAR ELECTRO UK LTD. POLAR HOUSE
BROXELL CLOSE
CV34 5QF WARWICK
tel: +44-1926 310 330
fax: +44-1926 428 944

London Time Retail Limited
Westfield Shopping Centre, Kiosk 1003, Opposite M.Kors Shop, Shepherds Bush
W12 7SL London
tel: 0208 746 2511

POLAR ELECTRO UK LTD. POLAR HOUSE
BROXELL CLOSE
CV34 5QF WARWICK
tel: +44-1926 310 330
fax: +44-1926 428 944

Battery Change Service

Battery Change Service

Authorized Service

Authorized Service

Central Service

Central Service